When you’re ready to begin, join or sign in to PowerPartner and complete a request for new commercial service or upgrade or relocate existing commercial service.
To complete your request, the following information is required:
Scaled site plans
Other specified details found on the form
This is also the time to think about temporary power and green power options and to consider whether any of these projects would be right for you:
Electric vehicle (EV) charging stations
Industrial energy efficiency programs
PGE’s Dispatchable Standby Generation program
You’ll get a confirmation once we’ve received your completed request.
Within the next five business days your PGE service and design project manager (SDPM) will contact you to discuss the project, and then we will start the design process.
Depending on the size and specifics of the project, the design service may take up to 60 days after all necessary information is received.
While we’re designing your service, you should obtain any necessary permits from the city/county electrical, construction, easements, tree-trimming, etc.
When design is complete, we’ll send you a Line Extension Cost Agreement letter in PowerPartner .
Please return the completed Line Extension Cost Agreement (LECA) and any associated payments. The completed LECA agreement is still required even if no payment is necessary.
PGE will then apply for right-of-way permits and also right-of-way traffic control plans, when applicable.
After design is final, and at least two weeks prior to digging, arrange a pre-construction meeting between the excavation contractor and PGE at the site.
All trenching in the right-of-way must be done by a PGE-approved contractor.
Complete any trench, vault and conduit work as needed and then contact PGE to inspect conduit in the trench before it is backfilled to ensure it meets code requirements.
Please make sure the site is clear, safe and accessible for inspection.
After the trench inspection, call the city/county to have the electrical equipment and customer metering approved.
Your meter base must have the approval sticker attached from the city/county before we can connect your service.
If you have multiple points of service, a service work request is needed for each individual connection.
Within three business days we will come out and install the meter.
Once the meter is approved, a line crew will come out and connect your service within 10 to 14 business days.
Please make sure the site is clear, safe and accessible for a line crew and truck.
You can also download a PDF version of the construction checklist .