Once signed in, your language preference will only be available on your My Account page and the account-related pages you access from it.
Portland General Electric provides this site and the information and services related thereto for use solely by customers and other users authorized by the company.
Outlined below are the Infringement Policy and General Terms and Conditions that apply to the use of this website.
Policy concerning infringement claims and repeat infringers
PGE will process and investigate proper notices of alleged copyright or other intellectual property infringement related to the proprietary materials on this site or servers and will respond appropriately, following the guidelines of the Online Copyright Infringement Liability Limitation Act and other applicable intellectual property laws. Under appropriate circumstances, PGE will act expeditiously to remove or disable access to the material that is claimed to be infringing or claimed to be subject of infringing activity. PGE will, following appropriate investigation, terminate or disable access by repeat infringers.
Claims of alleged copyright or other intellectual property infringement must be in writing and directed to PGE’s designated agent.
Interim designation of agent to receive notification of claimed infringement
Full legal name of service provider: Portland General Electric Company
Address of service provider: 121 S.W. Salmon St. Portland, OR 97204
Name of agent designated to receive notification of claimed infringement: Carolyn Walker, Managing Assistant General Counsel
Full address of designated agent to which notification should be sent: Carolyn Walker Portland General Electric Company 121 S.W. Salmon St., 1WTC1301 Portland, OR 97204
Telephone number of designated agent: 503-464-7903
Facsimile number of designated agent: 503-464-2200
Email address of designated agent: Carolyn.Walker@pgn.com
General terms and conditions of website use
These “Terms and Conditions” govern your use of the PortlandGeneral.com site and your responsibilities as a user. By accessing and using this site, you are agreeing to be bound by and comply with the Terms and Conditions. PGE reserves the right to change the Terms and Conditions by posting the changes on the site. Your continued use of the site following posting of any changes will constitute your acceptance of the changes.
THE TERMS AND CONDITIONS CONSTITUTE A CONTRACTUAL AGREEMENT BETWEEN YOU AND PGE. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. EACH USE BY YOU OF THIS SITE REAFFIRMS YOUR ACCEPTANCE OF AND YOUR AGREEMENT TO BE BOUND AND TO ABIDE BY THESE TERMS AND CONDITIONS. IF YOU DO NOT WISH TO BE BOUND BY THE TERMS AND CONDITIONS, YOU SHOULD NOT CONTINUE TO USE THIS SITE.
General use restrictions
All information, documents, products and services, trademarks, logos, graphics, images and other proprietary materials provided on this site are subject to trademark, service mark, copyright and/or intellectual property rights or licenses held by PGE or by third parties who have licensed their material to PGE.
The content of the site is intended for the personal or noncommercial use of visitors to the site. As a customer, PGE grants you the limited right to display these proprietary materials only on your personal computer and, on an occasional basis, to copy and download, print and store the proprietary materials for your personal or internal business use, provided that all copyright notices located on the proprietary materials appear on the materials copied or downloaded. You agree not to use the proprietary materials for any other purpose or to edit, alter or enhance them, without the prior written consent of PGE. Commercial use or broadcasting or otherwise disseminating any information in the proprietary materials in any media, without prior written approval from PGE, is strictly prohibited. For example, you may not post any content from the site on other Web sites, news groups, mail lists or electronic bulletin boards. In addition, you may not “frame” or “mirror” any proprietary materials or other content contained on or accessible from this site on any other server or Internet-based device without first obtaining written authorization. PGE reserves complete title and full intellectual property rights of any content you download from this site. This limited right granted to you by PGE to use the proprietary materials terminates automatically, without notice to you, if you breach any of the Terms and Conditions. Upon termination you agree to destroy immediately any downloaded or printed proprietary materials.
Password restricted areas of the site
Certain areas of our site, such as Account Information, are restricted to authorized users through use of passwords. If you are an authorized user of the restricted areas, you agree that you are entirely responsible for maintaining the confidentiality of your password and account information, if any. You also agree to notify PGE if the password is lost, stolen, or disclosed to an unauthorized third party, or if the password otherwise may have been compromised. You agree to immediately notify PGE of any unauthorized use of your account or any other breach of security in relation to the site known to you.
You agree not to violate or attempt to violate the security of or interfere with the operations of this site, including without limitation, (a) accessing data or an account that you are not authorized to access or that is not intended for your use; (b) using another user’s name, password or account information without authorization from that user; (c) testing the vulnerability of or breaching the security or authentication measures of any system or network related to the site; (d) interfering with service to any other user, host or network; or (e) attempting to do any of the foregoing actions.
Links and third-party interaction
This site provides links to other websites that are owned or operated by parties other than PGE. These sites provide products or services which PGE believes will be of value to its customers. PGE is not, however, an agent, partner, sales representative, or distributor for the owners or operators of these linked sites. These other sites are generally created and owned by other parties and are the responsibility of those persons and not of PGE. The purchase of any goods or services from such third parties is solely between you and the applicable third party. While PGE endeavors to provide links only to those sites that are reputable, we cannot and do not represent or warrant the correctness, validity, accuracy, or reliability of the linked sites and their content or of products or services obtained through them. You bear all risks associated with your use of the other sites. You agree that PGE will not be liable for any damages arising from your access to such sites or your purchase of products or services from such sites.
Disclaimer of warranty and limitation of liability
THE MATERIALS AND INFORMATION ON THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND ARE FOR PERSONAL USE ONLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PGE DISCLAIMS ALL GUARANTEES AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, EXPECTATION OF PRIVACY, ACCURACY OR COMPLETENESS OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT OR MATERIALS ON OR OBTAINED THROUGH THIS SITE OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH AFFINITY PARTNERS OR OTHER VENDORS, PROVIDERS OF ONLINE PAYMENT SERVICES, OR OTHER THIRD PARTIES. PGE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ANYWHERE IN THIS SITE OR IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS SITE, ANY MATERIALS OR ANY SERVER USED BY PGE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
IN NO EVENT SHALL PGE BE LIABLE FOR ANY DAMAGES (WHETHER DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF OR INABILITY TO USE THIS SITE OR FOR ANY INFORMATION, CONTENT OR MATERIALS ON OR OBTAINED THROUGH THIS SITE OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH AFFINITY PARTNERS OR OTHER THIRD PARTIES, IN EACH CASE REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHER THEORIES OF LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO PORTIONS OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Local and applicable law
PGE controls and operates this site from its headquarters in the U.S. state of Oregon and makes no representation that the proprietary materials are appropriate or will be available for use in other locations. All marketing or promotional materials and other content found on this site are solely directed to individuals, companies or other entities located in the service territory of PGE. Any action related to these Terms and Conditions will be governed by Oregon law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree to submit to the jurisdiction of the courts located in Multnomah County, in the state of Oregon, for the resolution of all disputes arising from or related to these Terms and/or your use of this site.
You agree that PGE can revise these Terms and Conditions at any time without notice or liability by updating this posting. You agree that your continued use of the site after such modifications have been made constitutes your acceptance of such revised Terms and Conditions. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of PGE to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by PGE. Your use of the site is subject to the additional disclaimers and caveats that may appear throughout the site.