Connect with Us
We've got great self-service options available online to help you quickly and easily sort things out on your own schedule. If you ever need more in-depth help, our friendly customer service advisors are just a phone call away.
We've got great self-service options available online to help you quickly and easily sort things out on your own schedule. If you ever need more in-depth help, our friendly customer service advisors are just a phone call away.
Billing & Payments
Mail payments to:
PGE P.O. Box 4438 Portland, OR 97208-4438
If you'd like to make payment arrangements or if you've received a disconnect notice, please call PGE Customer Service at 503-228-6322.
Outages & Emergencies
Call 503-464-7777 (available 24 hours)
Additional Help
Check out our Help Topics to find answers to your questions.
If you need more in depth support, our customer service advisors are available at 503-228-6322, Monday through Friday from 7 a.m. to 7 p.m. and can assist you in 200+ languages. We're here to help.
Claims
If you've had property damage associated with the loss of power, learn about what we cover and how to file a claim.
We speak your language
Our customer service advisors can assist you in 200+ languages. Call us at 800-542-8818.
Hablamos su idioma.
Nuestros asesores del Servicio al Cliente pueden ayudarlo en más de 200 idiomas. Llámenos al 800-542-8818.
Мы говорим на вашем языке.
Наши консультанты говорят на более чем 200 языках и всегда рады вам помочь. Звоните по номеру 800-542-8818.
Chúng tôi nói ngôn ngữ của quý vị.
Các tư vấn viên dịch vụ khách hàng của chúng tôi có thể hỗ trợ quý vị bằng hơn 200 ngôn ngữ khác nhau. Hãy gọi cho chúng tôi theo số 800-542-8818.
我們能夠使用您的語言。
我們的客戶服務顧問可使用 200 多種語言，為使用不同語言的客戶提供幫助。請致電 800-542-8818 聯絡我們。
我们能够使用您的语言。
我们的客户服务顾问可使用 200 多种语言为您提供帮助。请致电 800-542-8818 联系我们。
.إننا نتحدث بلغتك
.خدمات خود را به زبان شما ارائه میدهیم
お客様の言語で対応します。
当社のカスタマーサービス担当者は200以上の言語に対応しています。当社（800-542-8818）までお電話ください。
저희는 언어 서비스를 제공해 드립니다.
저희 고객 서비스 상담원들이 200여 개 이상의 언어 구사로 도움을 드릴 수 있습니다. 800-542-8818번으로 전화하세요.
Oñnor zubanot añara hotá hooi.
Añarar kasthómar kedmot olla mocuwara douya ókkol oñnore 200+ zubanot modot goribo. 800-542-8818 nombór ot añarare kol do.
Waxaan ku hadalnaa luuqadaada.
La taliyaasheena adeegga macaamiishu waxay kugu caawin karaan 200+ oo luuqadood. Nagasoo wac 800-542-8818.
Tunaielewa lugha yako.
Washauri wetu kwa wateja wanaweza kukusaidia kwa lugha zaidi ya 200. Tupigie simu kwa 800-542-8818.
ကျွန်ုပ်တို့သည် သင်၏ဘာသာစကားဖြင့် ပြောဆိုပါသည်။
ကျွန်ုပ်တို့၏ သုံးစွဲသူဝန်ဆောင်မှုအကြံပေးများသည် ဘာသာစကား 200+ ဖြင့် သင့်အား ကူညီပေးနိုင်ပါသည်။ 800-542-8818 တွင် ကျွန်ုပ်တို့ကို ဖုန်းခေါ်ဆိုပါ။
Vorbim limba dvs.
Consultanții noștri din cadrul serviciului de asistență pentru clienți vă pot oferi ajutor în peste 200 de limbi. Sunați la 800-542-8818.
If the department you wish to reach is not listed below, please call 503-228-6322.
PGE Headquarters 503-464-8000
Community Affairs 503-464-8599
Corporate Social Responsibility 503-464-8599
Deaf and Hard of Hearing Phone Line 800-735-2900
Economic Development 503-464-7694
Employment Verifications
The Work Number® service from Equifax for automated income and employment verifications. Please visit www.theworknumber.com/verifiers 
, or call The Work Number Client Service Center at 1-800-367-5690. For more information call: 503-464-7250.
Energy Expert Hotline 800-722-9287 7 a.m. - 6 p.m., Mon. - Fri.
Ethics & Compliance
503-464-7091
24-hour confidential hotline: 866-384-4277
Or visit the EthicsPoint website .
Human Resources 503-464-7250
Locate Underground Wires (Oregon Utility Notification Center) 503-246-6699 or 800-332-2344
Media Relations 503-464-2067
New Construction and Inspection (Service Coordination) 503-323-6700 or 800-542-8818
Report Electricity Theft 800-962-8184 (24 hours) Or email the Energy Recovery Unit (strictly confidential)
Report a Streetlight Out 503-464-7777 or 800-544-1795 Or use the Report a Streetlight Problem form.
Tree Trimming 503-736-5460
Moving made easier
It’s easy to start, stop or move your PGE service online.
PGE mobile app
Life is busy, and we want to make it easier for you to do business with us. The PGE app for Android and iPhone is the simplest way to pay a bill, report an outage, and customize alerts.
Register online
Going digital gives you more options for easily managing your account.