1. Submit a request for service in PowerPartner.
Once you have determined which type of service you need, submit your request online via PowerPartner and a service and design project manager will review it and get back to you.
The form should include: connected load in kilowatts (kW), load schedule, site plans, landscaping plans, and other critical details so the service and design project manager can complete their review.
Note that the project can’t begin until we receive all your documentation.
2. Obtain any necessary permits.
You will need to get building and electrical permits from the city or county, as well as easements and tree-trimming permits if required.
3. One of our design project managers (DPMs) will contact you shortly after we receive your request.
The project can’t begin until we receive complete documentation. Your DPM will outline what’s needed based on your specific project.
Once we have all your documents, we will design service for your site, which may take up to 60 days depending on the specifics of the project.
4. Arrange a pre-construction meeting.
5. Complete trench, vault and conduit work.
Right-of-way excavation must be performed by a PGE approved contractor. Your SDPM can supply you with information about approved contractors in your area.
6. We inspect all services, trenches and conduits, and then complete construction of electrical service and install the meter.
After all construction work is completed and we inspect and approve the design and work, we will schedule the connection of service within 5 to 10 business days. To ensure you’re ready, take a look at our final inspection checklist before scheduling your inspection.
Make sure the work site is clear and safe before the inspector arrives.
To begin the process of getting new residential service or for a remodel project where you current have residential service, sign up or log in to PowerPartner and complete the Request for Single Family Residential Service or, for a subdivision, complete the Request for Multifamily and Residential Development.
After you submit your request, we’ll email you shortly with further information and instructions.
If you are requesting temporary service, note that for installations after Jan. 1, 2019, the price for Gold Temporary Service will increase from $275 to $430, metered overhead temporary service from $355 to $490 and metered underground temporary service from $300 to $450. The price has increased to offset the cost of installation.
If desired, you can request temporary service from PGE for your build project. Learn about temporary service options.
To request temporary power, contact the service desk at 503-323-6700 M-F 7:30am-4:30pm.
Yes, natural gas, telephone, TV and internet cable may be placed in the same trench as long as the lines are separated to specified distances.
In some cases, private electric lines, such as those from a house to a gate, or private water lines, may also be installed in the trench. One of our SDPMs (service and design project managers) can provide this information.