What to know to stay safe during a power outage
We have a new feature that’ll help you make a plan when your power goes out. As residential and small business customers, you’ll now automatically receive text alerts from 898-793 (TXT-PGE) when there’s a power outage in your area along with another text alerting you when the power is restored. And if the outage is unexpected or unplanned, we’ll provide updates between 7 a.m. and 7 p.m. with an estimate on when your power is likely to be restored. These texts are a great way to keep you in the know.
Is your power out but you didn’t receive a text from us? Make sure to report the outage.
When weather causes major power outages, you might only see the line workers and trucks in your neighborhood, but employees company-wide are working until everyone has power again.
Electric safety is mainly an exercise in common sense, but it helps to know some fundamentals of how electricity works. Use our guidelines to keep your family and business safe.