Outages & Safety

What you need to know to prepare for and respond to a power outage and how to use electricity safely at your home or business.

Report an outage

To report an outage 

1. Use the PGE App

2. Report online

3. Report by phone 

       503-464-7777 (Portland) 

       503-399-7717 (Salem) 

       800-544-1795 elsewhere 

Outage map & list

Get details on current outages, by county or zip code, where more than 5 customers are without power. 

Report an issue with a streetlight.

Power Out?

Check out these steps to protect your electrical equipment, prevent possible power-surge damage and avoid overloading the system when power is restored. 

In major outages, it’s all hands on deck at PGE

When weather causes major power outages, you might only see the line workers and trucks in your neighborhood, but employees company-wide are working until everyone has power again. 



Electric safety is mainly an exercise in common sense, but it helps to know some fundamentals of how electricity works. Use our guidelines to keep your family and business safe. 

Be prepared

Have a plan for power outages and troubleshoot power problems at your home or office.

See our checklist of how to prepare in the event of a power outage. 

Tips on how to protect your business and minimize disruptions.