Outages & Safety
What to know to stay safe during a power outage
Report an outage
To report an outageÂ
Report by phone
503-464-7777 (Portland)
503-399-7717 (Salem)Â
800-544-1795 (elsewhere)Â
Outage map & list
Get details on current outages, by county or zip code, where more than 5 customers are without power.Â
Report an issue with a streetlight in your neighborhood.
When the power goes out, the number one question is when will it come back on?
We have a new feature that’ll help you make a plan when your power goes out. As residential and small business customers, you’ll now automatically receive text alerts from 898-793 (TXT-PGE) when there’s a power outage in your area along with another text alerting you when the power is restored. And if the outage is unexpected or unplanned, we’ll provide updates between 7 a.m. and 7 p.m. with an estimate on when your power is likely to be restored. These texts are a great way to keep you in the know.
Is your power out but you didn’t receive a text from us? Make sure to report the outage.
In major outages, it’s all hands on deck at PGE
When weather causes major power outages, you might only see the line workers and trucks in your neighborhood, but employees company-wide are working until everyone has power again.Â
Safety
Electric safety is mainly an exercise in common sense, but it helps to know some fundamentals of how electricity works. Use our guidelines to keep your family and business safe.Â
- Home Safety
Learn how to use electricity safely in your home.
- Kids' Safety Education
Help the kids in your life learn indoor and outdoor safety rules.
- Tree Maintenance
Learn how tree maintenance keeps you safe and our power reliable.
- Free Wood Chips
Learn how to get and use free wood chips from PGE!
- Business Safety
Learn how to use electricity safely at your business.
- Outdoor Safety
Learn how to be safe around electricity when working or playing outdoors.
- Outdoor Lighting
See options for installing streetlights and outdoor area lighting.
- Wildfire Safety
Learn what we’re doing to keep our system wildfire safe and what you can do if you’re in a high-risk area.
Have a plan for power outages and troubleshoot power problems at your home or office.
Prepare Your Home
See our checklist of how to prepare in the event of a power outage.
Prepare Your Business
Tips on how to protect your business and minimize disruptions.