Be Prepared

Have a plan for power outages and troubleshoot power problems in your home or office. Make sure we can contact you in the event of an outage.

Prepare your home

Get ready for storms and whatever Mother Nature may throw our way.

Prepare your business

Tips to protect your business and minimize disruptions.

We all have a role to play

We operate the grid safely and reliably, and work year-round to minimize weather impacts, for example, by:

  • Regularly inspecting and maintaining critical infrastructure

  • Clearing trees and brush away from power lines

  • In some cases, pre-positioning repair crews and equipment ahead of major storms

Even so, outages can still occur. Learn how to prepare your home or business using the links above.

Report an outage and get updates

If you're a residential or small business customer, we'll text you if your power goes out, so you shouldn't need to report it. But if you don't get a text, you can still report outages. Just download our mobile app, report online or call:

Power Problems? We can help.

Check out these troubleshooting tips for home, office and facilities.