Be Prepared
Have a plan for power outages and extreme weather. Check out tips to troubleshoot power problems in your home or office and learn about backup power options available.
Prepare your home
Get ready for whatever Mother Nature may throw our way.
Prepare your business
Tips to protect your business and minimize disruptions.
How we prepare for winter
Your safety is our top priority. Check out some ways we work year-round to deliver reliable power and minimize the impact of weather-related outages during the winter season.
Report an outage and get updates
If you're a residential or small business customer, we'll text you if your power goes out, so you shouldn't need to report it. But if you don't get a text, you can still report outages. Just download our mobile app, report online or call:
• 503-464-7777 • 800-544-1795
Powering wells during a power outage
Don’t lose your water during an outage
Things to think about beyond drinking water include the ability to flush toilets, personal hygiene, care for animals and cooking. Have a plan in place in case of an outage and learn more about keeping your well operating using traditional fuel-powered generators or battery power.
Why is my power out?
We continuously work to ensure the grid operates safely and reliably. However, power outages can sometimes occur. Click below to learn more about why you may be experiencing an outage, how we work to restore your service and what you can do to be prepared.
Have power problems? We have answers.
Check out these troubleshooting tips for home, office and facilities.
