Be Prepared
Have a plan for power outages and troubleshoot power problems in your home or office. Make sure we can contact you in the event of an outage.
Why is my power out?
We continuously work to ensure the grid operates safely and reliably. However, power outages can sometimes occur. Click below to learn more about why you may be experiencing an outage, how we work to restore your service and what you can do to be prepared.
Prepare your home
Get ready for storms and whatever Mother Nature may throw our way.
Prepare your business
Tips to protect your business and minimize disruptions.
Report an outage and get updates
If you're a residential or small business customer, we'll text you if your power goes out, so you shouldn't need to report it. But if you don't get a text, you can still report outages. Just download our mobile app, report online or call:
Have power problems? We have answers.
Check out these troubleshooting tips for home, office and facilities.
