Be Prepared
Have a plan for power outages and troubleshoot power problems in your home or office.
As Oregon’s weather gets hotter and drier, wildfires can hit suddenly and grow quickly and create a greater likelihood of summer safety-related power outages. We’re preparing and we encourage you to prepare as well.
Prepare your home
Prepare your business
We’re here to help
We hope we don’t have to call a Public Safety Power Shutoff this fire season, but if we do, we’ll likely set up a mobile Community Resource Center to provide some relief. Learn more in this video.
Check out these troubleshooting tips for home, office and facilities.
Backup generators
Generators can be a convenient backup during a power outage when used correctly. Review safety tips to protect yourself and our crews.
Surge Protection
Understand power surges and surge protection options to help prevent equipment damage.
Food for thought
To keep food in your fridge and freezer cold, avoid opening doors as much as possible. Add bagged or block ice, or move your food to a cooler with ice. If it's below 40 degrees out, a cooler or box outside will also keep food cold. Just be sure to keep an eye out for rising temperatures. Check out other helpful info from FoodSafety.gov.
Report an outage and get updates
If you're a residential or small business customer, we'll text you if your power goes out, so you shouldn't need to report it. But if you don't get a text, you can still report outages. Just download our mobile app, report online or call:
503-464-7777 (Portland)
503-399-7717 (Salem)Â
800-544-1795 (elsewhere)Â
How we restore power
When a major storm or event hits, we work as quickly as safety allows to get your power back on.
Plan for medical needs
Use medical life-support equipment? Have a plan in place and consider a backup generator in case of an extended power outage.