Have a plan for power outages and troubleshoot power problems in your home or office. Make sure we can contact you in the event of an outage.
Get ready for storms and whatever Mother Nature may throw our way.
Tips to protect your business and minimize disruptions.
We operate the grid safely and reliably, and work year-round to minimize weather impacts, for example, by:
Regularly inspecting and maintaining critical infrastructure
Clearing trees and brush away from power lines
In some cases, pre-positioning repair crews and equipment ahead of major storms
Even so, outages can still occur. Learn how to prepare your home or business using the links above.
If you're a residential or small business customer, we'll text you if your power goes out, so you shouldn't need to report it. But if you don't get a text, you can still report outages. Just download our mobile app, report online or call:
503-464-7777 (Portland)
503-399-7717 (Salem)Â
800-544-1795 (elsewhere)Â
Check out these troubleshooting tips for home, office and facilities.