What to know to stay safe during a power outage
Get details on current outages. Sign in online for outage info on your accounts, or simply look up your accounts by phone or account number.
Report an issue with a streetlight in your neighborhood.
Residential and small business customers, you'll now automatically receive text alerts from 898-793 (TXT-PGE) when there's a power outage affecting you, and another text when the power is restored. We'll also provide restoration updates between 7 a.m. and 7 p.m. for unplanned outages. It's a great way to keep you in the know, no matter where you are.
Is your power out but you didn't receive a text from us? Report the outage, then update your mobile number with us so we can text you next time.
When weather causes major power outages, you might only see the line workers and trucks in your neighborhood, but employees company-wide are working until everyone has power again.
Electric safety is mainly an exercise in common sense, but it helps to know some fundamentals of how electricity works. Use our guidelines to keep your family and business safe.