Outages & Safety
Stay informed about outages and learn how to prepare and respond if one affects you.
Outage communications
View the PGE Outage Map for up-to-date details on current outages.
If you're a PGE customer, we'll text you when your power's out. If your power's out but you didn't receive our text, first report the outage, then update your mobile number online or on the PGE app so we can text you next time. Here's how to report an outage:
Call us at 503-228-6322
Why is my power out?
We continuously work to ensure the grid operates safely and reliably. However, power outages can sometimes occur.
Here are a few possibilities:
Unexpected events
Scheduled maintenance
Learn more about how we work to restore your service and what you can do to be prepared.
What to do in an outage
Most of us check to see if our neighbor's power is out too. That's a good start, but there are other steps you can take before reporting an outage:
Reset GFCI outlets and circuit breakers
Prepare for the outage with these tips
Report a streetlight issue if you discover that's all it is
Be prepared
Power outages can happen for a variety of reasons. It's always best to have a have a plan and be prepared.
Prepare your home
See our checklist of how to prepare in the event of a power outage.
Prepare your business
Is your business prepared for a power outage? Learn how to minimize business disruption, keep your employees safe, and protect equipment.
Safety
Electricity is powerful. To use it safely it helps to know some of the fundamentals of how it works. These guidelines are a great place to learn what we all can do to stay safe.
- Home Safety
Learn how to use electricity safely in your home.
- Business Safety
Learn how to use electricity safely at your business.
- Outdoor Safety
Learn how to be safe around electricity when working or playing outdoors.
- Kids' Safety Education
Help the kids in your life learn indoor and outdoor safety rules.
- Wildfire Safety & Prevention
Learn what we’re doing to keep our system wildfire safe and what you can do if you’re in a high-risk area.
- Outdoor Lighting
See options for installing streetlights and outdoor area lighting.
- Tree Safety & Maintenance
Learn how tree maintenance keeps you safe and our power reliable.
- Free Wood Chips
Learn how to get and use free wood chips from PGE!