Outages & Safety

Stay informed about outages and learn how to prepare and respond if one affects you.

Outage communications

View the PGE Outage Map for up-to-date details on current outages.

If you're a PGE customer, we'll text you when your power's out. If your power's out but you didn't receive our text, first report the outage, then update your mobile number online or on the PGE app so we can text you next time. Here's how to report an outage:

Why is my power out?

We continuously work to ensure the grid operates safely and reliably. However, power outages can sometimes occur.

Here are a few possibilities:

  • Unexpected events

  • Scheduled maintenance

  • Public Safety Power Shutoff

  • Rotating outages

Learn more about how we work to restore your service and what you can do to be prepared.

What to do in an outage

Most of us check to see if our neighbor's power is out too. That's a good start, but there are other steps you can take before reporting an outage:

Be prepared

Power outages can happen for a variety of reasons. It's always best to have a have a plan and be prepared.

Prepare your home

See our checklist of how to prepare in the event of a power outage.

Prepare your business

Is your business prepared for a power outage? Learn how to minimize business disruption, keep your employees safe, and protect equipment.

Safety

Safety

Electricity is powerful. To use it safely it helps to know some of the fundamentals of how it works. These guidelines are a great place to learn what we all can do to stay safe.