Energy Assistance Programs (OEAP, LIHEAP Oregon & More)

We have options and are here to help.

Call us at 503-228-6322.

We understand that sometimes it can be difficult to pay your energy bills. Help may be available through a variety of resources.

Learn about PGE resources

Set up a payment plan

To help get your account current, you can pay off your PGE bill over an extended period instead of all at once by setting up a Time Payment Arrangement.

Request more time

You can request a payment extension 24/7 by logging in to your account or calling our automated phone system.

Change your due date

If you need to change the day your bill is due each month, you can do that online or by calling us. Please note that it will take a full billing cycle for any change to take effect.

Income-Qualified Bill Discount 

Our Income-Qualified Bill Discount program  provides ongoing, monthly help with your PGE bill that’s in addition to any other assistance you may be getting from us or other agencies. 

Find community resources

Local programs offer bill payment assistance to qualified customers who meet the income guidelines below. There may be additional COVID-19 assistance available in your county. Make sure to reach out to your local community action agency. If your income has been impacted recently, you can still qualify, the requirements are based only on your last 30 days of income. Funding is limited so it’s important to apply before it runs out.

If you’re working with an agency to apply for assistance, let us know! It’s important we’re aware that you’re in the process of getting help so we can provide additional time if needed based on the delays and agency backlog due to COVID-19.

Below are the 2021 income guidelines for LIHEAP (Low Income Home Energy Assistance Program) and OEAP (Oregon Energy Assistance Program).

Low-Income Home Energy Assistance Program

LIHEAP is a federally funded program that helps eligible families and individuals pay their energy bills. The program opens to the general public in December, but special outreach is provided in October and November to seniors, the disabled and households with children under age six.

Oregon Energy Assistance Program

OEAP is a year-round assistance program funded by a state-mandated charge added to all PGE customers’ bills.

Income Guidelines (Clackamas, Marion, Multnomah, Polk, Washington and Yamhill counties)
*Income means all household income before any deductions

Size of family unit

1

LIHEAP/OEAP monthly income last 30 days*

$2,445.33

Size of family unit

2

LIHEAP/OEAP monthly income last 30 days*

$3,197.75

Size of family unit

3

LIHEAP/OEAP monthly income last 30 days*

$3,950.17

Size of family unit

4

LIHEAP/OEAP monthly income last 30 days*

$4,702.50

Size of family unit

5

LIHEAP/OEAP monthly income last 30 days*

$5,454.92

Size of family unit

6

LIHEAP/OEAP monthly income last 30 days*

$6,207.33

Size of family unit

7

LIHEAP/OEAP monthly income last 30 days*

$6,348.42

Size of family unit

8

LIHEAP/OEAP monthly income last 30 days*

$6,489.50

Size of family unit

9

LIHEAP/OEAP monthly income last 30 days*

$6,630.58

Size of family unit

10

LIHEAP/OEAP monthly income last 30 days*

$6,771.67

Size of family unit

11

LIHEAP/OEAP monthly income last 30 days*

$6,912.75

Size of family unit

12

LIHEAP/OEAP monthly income last 30 days*

$7,053.75

Size of family unit

Each additional member

LIHEAP/OEAP monthly income last 30 days*

$141.00


Funding is limited

Even if your income falls within the required limits, there is no guarantee that you will receive assistance.

You do not need to apply for help from a specific program; the agency you contact will determine which program, if any, you may qualify for.


Oregon Energy Fund

Oregon Energy Fund oregonenergyfund is a private, 501(c)(3) nonprofit that helps customers struggling to pay their winter utility bills. It’s funded by donations from partnerships with PGE and other utility companies, as well as from private individuals. One-time grants are distributed through community nonprofit organizations.

Oregon Energy Fund income guidelines www.oregonenergyfund.org are slightly higher than those listed above.

Where to apply for LIHEAP/OEAP assistance

The following organizations distribute the funding from sources listed above. Please call the agency in the county where you live.

For additional agencies and resources, contact 211info by phone at 211; text your zip code to 898211; or visit 211info.org to download their free app.

Looking for help with your phone or internet bill? The Oregon Public Utility Commission’s Oregon LifeLine program reduces the monthly cost of phone or broadband service for qualifying low-income Oregon households.

Community Action, Beaverton/Hillsboro offices 503-615-0771

Yamhill Community Action Partnership (YCAP)

503-472-0457 x1480 or Toll-free 855-216-5289 x1480

Weatherization and energy efficiency assistance

If you meet the income guidelines for bill-payment assistance, you may also be eligible for free residential weatherization programs.

If you earn too much to qualify for weatherization assistance, you may be able to participate in the Savings Within Reach program from Energy Trust of Oregon http://energytrust.org/.

This program offers special incentives to help moderate-income homeowners make energy efficiency improvements.

Control your bill

Explore our Energy Savings section to learn how you can use less energy, including no-cost and low-cost changes you can make yourself.

Energy Tracker can help, too

Use our free, online tool for renters and homeowners to see when and how you use electricity, analyze your bill and get a custom savings plan.

Get tax help with CASH Oregon

Find out how to file taxes for free, learn about the Earned Income Tax Credit, and see if you qualify for free tax help.