Thanks to PGE smart meters, we now read most meters remotely.
However, we still need to read some meters in person. If you are enrolled in a billing program that requires a non-standard meter — such as Solar Payment Option, Time of Use or Net Metering — PGE requires monthly access to manually read the electric meters. And there may be other technical circumstances that may require access to the electric meter, so meters should always be kept accessible.
To find out when PGE will read your meter or if you need additional assistance, call PGE Customer Service at 800-542-8818.
You can request a Preferred Due Date that works best with your monthly cash flow.