Help Center

Need additional help? Call 800-542-8818. Representatives are available from 7 a.m. to 7 p.m., Monday through Friday. Our customer service advisors can assist you in 200+ languages.

Connect with us

Looking for a phone number? View a comprehensive list of PGE Departments, Billing and Outage numbers.

We're here to help

Find the help you need for your home or business in our Help Center.

Give us a call at 800-542-8818 between 7 a.m. and 7 p.m., Monday through Friday.

Income-Qualified Bill Discount

Our Income-Qualified Bill Discount program provides ongoing, monthly help with your PGE bill that’s in addition to any other assistance you may be getting from us or other agencies.

Energy assistance

Help may also be available through your local community agency.

Fraud alert

Beware of scams targeting utility customers. 


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Ayuda para el pago de facturas

¿Necesita ayuda con su factura? Puede calificar para recibir asistencia para pago de facturas.

We are committed to making our digital services accessible to all, regardless of ability. We want to make sure that every customer has the chance to get the very most from their Portland General Electric digital experience. We believe accessing our online services should be easy and frictionless. As we transition to a new digital platform we plan to continue to add improvements, review and improve content and features, and continuously work toward an online experience that is accessible to all.