Help Center
Need additional help from PGE? Whether you're a homeowner, renter or business, you've come to the right place for answers.
Connect with us
Need to get in touch with us? View a comprehensive list of helpful links, phone numbers for billing, outages and other departments. Our customer service advisors can assist you in 200+ languages.
We're here to help
Have questions? We've got answers. Check out our help topics to find the support you need for your home or business.
Income-Qualified Bill Discount
If you qualify, you can receive a monthly, ongoing discount on your PGE bill that's in addition to any other assistance you may be getting from us or other agencies.
Energy Assistance Programs
Help may also be available through your local community agency.
Fraud Alerts
Beware of scams targeting utility customers.Â
Ofrecemos ayuda en español sobre muchos temas.
ComunÃquese con nosotros
Llame a servicio al cliente y hable con un representante.Â
Ayuda para el pago de facturas
¿Necesita ayuda con su factura? Puede calificar para recibir asistencia para pago de facturas.
Infórmese como protegerse del fraude y del engaño.Â