Help Center

Need additional help? Call 800-542-8818. Representatives are available from 7 a.m. to 7 p.m., Monday through Friday.

Connect with us

Looking for a phone number? View a comprehensive list of PGE Departments, Billing and Outage numbers.

We're here to help

Find the help you need for your home or business in our Help Center.

Give us a call at 800-542-8818 between 7 a.m. and 7 p.m., Monday through Friday.


Learn more about how we are prioritizing the health and safety of our employees and customers. 

Need help with your bill?

You may qualify for bill payment assistance.

Fraud alert

Beware of scams targeting utility customers. 


¿Necesita ayuda con algo más?

Comuníquese con nosotros

Llame a servicio al cliente y hable con un representante. 

Ayuda para el pago de facturas

¿Necesita ayuda con su factura? Puede calificar para recibir asistencia para pago de facturas.


Apoyo a la comunidad durante la pandemia del coronavirus. 

Alerta de fraude

Infórmese como protegerse del fraude y del engaño. 

We are committed to making our digital services accessible to all, regardless of ability. We want to make sure that every customer has the chance to get the very most from their Portland General Electric digital experience. We believe accessing our online services should be easy and frictionless. As we transition to a new digital platform we plan to continue to add improvements, review and improve content and features, and continuously work toward an online experience that is accessible to all.