Help Center
Need additional help from PGE? Whether you're a homeowner, renter or business, you've come to the right place for answers.
Connect with us
View a comprehensive list of helpful links, phone numbers for billing, outages and other departments. Our customer service advisors can assist you in 200+ languages.
We're here to help
Have questions? We've got answers. Check out our help topics to find the support you need for your home or business.
Fraud alert
Beware of scams targeting utility customers. PGE employees will never ask you for payment information over the phone.
Income-Qualified Bill Discount
If you qualify, you can receive a monthly, ongoing discount on your PGE bill that's in addition to any other assistance you may be getting from us or other agencies.
Energy Assistance Programs
We understand it can sometimes be difficult to pay your energy bills. Help may be available through a variety of resources.
Customer Dashboard
Use our free online tools for renters and homeowners to see when and how you use electricity, analyze your bill and get a custom savings plan.