Welcome PGE Retirees
Find the resources that you may need in retirement, including healthcare and financial benefits, and much more
Life After Your Career at PGE
PGE has partnered with many organizations to help provide you the best services possible.
If you have a question on a particular topic, we’ve provided the contact information for each vendor partner and encourage you to reach out to them directly. They are best equipped to answer specific questions about their services.
For more general questions, you can always reach us at PGE HR Connect at 503-464-7250 or email us at hr.connect@pgn.com.
Resources
Retiree group
Stay connected!
We hope you stay connected and engaged with other PGE retirees. Our retirees have formed a nonprofit corporation, PGE Retirees Inc., to provide news, networking, activities and advocacy on behalf of all retirees.
If you would like to receive their newsletter, please send your contact information to pgeretirees@gmail.com.
You also are invited to join the PGE Retirees Facebook Group which is a great way to exchange information directly with other retirees.
The PGE Retirees' Association website also provides information for retirees and their family members. You’ll find a calendar of events, historical tidbits and links, along with email and phone contacts.
PGE Retirees Inc. PO Box 9073 Portland OR 97207
Health insurance
Non-represented (including Coyote Springs, Port Westward and Carty represented retirees)
PGE has partnered with Via Benefits Insurance Services to assist our retirees in selecting an individual medical plan that is best for you.
Via Benefits is a retiree health plan marketplace. With them, you have access to a variety of different national and regional carriers and plans to choose from.
They will provide enrollment support over the phone and online tools to help you make an informed enrollment decision. When you call, you will reach experienced, licensed benefit advisors to help you make the choice that best fits your needs. This is a free service available to our retirees.
You are not required to use Via Benefits for your health care plan. You may choose to get health care coverage from any source you choose.
Via Benefits services include acting as a liaison between you and your carrier should you need assistance.
If you have a question about selecting a plan or about a plan that was selected through Via Benefits you can reach out to them. You may also contact your carrier directly if you have a plan-specific question.
Via Benefits health plans, under age 65:
866-228-2033
Via Benefits health plans, 65 and over:
866-228-2046
Represented (excluding Coyote Springs, Port Westward and Carty retirees)
Under age 65 or spouse of retiree under age 65 coverage is offered through the Trust office.
Contact the Trust office for information on your specific plan.
Trust office – BeneSys administrators (medical, dental and vision):
503-224-5906
877-545-9471
Fax: 503-228-0149
P.O. Box 1929 Portland, OR 97207
If you are 65 or over, or a spouse who is 65 and over, medical coverage is offered directly through United Healthcare Medicare Solutions.
Contact UHC for information on your specific plan.
UnitedHealthcare Medicare Solutions:
855-322-8949
Sav-Rx secondary prescription plan:
866-233-4239
Trust office – BeneSys administrators (dental and vision):
503-224-5906
877-545-9471
COBRA
If you have chosen to participate in COBRA for continuation of group coverage, your coverage ends 18 months after your retirement date.
For information, contact the administrator for your group.
Non-represented (including Coyote Springs, Port Westward and Carty retirees)
Wex:
866-451-3399
Represented (excluding CoyoWte Springs, Port Westward and Carty retirees) – Trust medical plan
IBEW 125 – PGE Health and Welfare Trust:
877-545-9471
Reimbursements
Non-represented (including Coyote Springs, Port Westward and Carty retirees)
Health Reimbursement Account (HRA)
Certain retirees may have an HRA account upon retirement. The balance accrued, based on a formula, while you were active employee, starting in 2004. Non-represented active employees hired after 1/1/2021 do not have accounts.
These funds can be used to reimburse retirees for qualified medical related out-of-pocket expenses.
The balance is available for qualified out-of-pocket medical expenses until exhausted by the retiree and there are no future PGE contributions.
Retirees do not need to have their health plan through Via Benefits to utilize these HRA funds but are encouraged to review the options presented by Via Benefits when electing retiree medical coverage. The HRA is administered by Via Benefits.
For information on your HRA contact Via Benefits.
Via Benefits health plans, under age 65:
866-228-2033
Via Benefits health plans, 65 and over:
866-228-2046
Represented (excluding Coyote Springs, Port Westward and Carty retirees) – Trust medical plan
Retirement Reimbursement Account (RRA) and Health Reimbursement Arrangement (HRA)
Many retirees qualified for a company contribution and a health reimbursement account to help offset eligible out-of-pocket medical expenses. These two accounts are combined into a single account. The amount PGE contributes varies, based on a number of factors.
Company contributions are added to your account monthly, unused funds may be carried over for future eligible out-of-pocket health care expenses. You must remain continuously covered by a Trust medical plan option to be eligible for a monthly RRA contribution.
Contact Optum Bank for information about your RRA and HRA and any questions regarding claims.
877-298-2322
Health Savings Account, HSA (all retirees)
HSA accounts are owned by you and you continue to have access to your funds. You can move these accounts to whichever administrator you choose.
At the time of your retirement, accounts were administered by:
Non-represented (including represented Coyote Springs, Port Westward and Carty retirees):
844-326-7967
Represented (excluding represented Coyote Springs, Port Westward and Carty retirees):
866-960-8055
Pension
PGE pension services are administrated by Aon.
Common reasons why you may need to contact the PGE Pension Service Center would include:
Address changes, tax withholding changes and direct deposit updates
Missing payments
1099-R reissue requests for 2020 and later
Death of the pensioner or beneficiary
Aon – PGE Pension Service Center:
833-778-6363
Fax: 847-554-1133
5801 Postal Road, P.O. Box 818053, Cleveland, OH 44181
Beneficiary designations
Beneficiary designations are managed by the administrator of each benefit.
It is recommended that you check, and if appropriate, update your beneficiaries each year or when a significant life event occurs that would alter your beneficiary selection. You should designate beneficiaries for life insurance, 401(k) and Health Savings Accounts (HSA).
Changing your beneficiaries for one benefit does not change the beneficiaries for other benefits.
To check your current beneficiaries, contact the specific vendor using the contact information provided.
Life insurance (all retirees)
Life insurance is administered by the carrier, MetLife. Each retiree has Group Retiree Life Insurance paid for by PGE.
Some retirees elected to continue with retiree paid Optional Life Insurance at the time of retirement. Optional Life Insurance can be reduced or canceled at any time. Additional coverage cannot be added. The amount of Retiree Life and Optional Life varies by retiree.
To review your life insurance coverage amounts, change your address, review and/or change beneficiaries, or any life insurance related questions, contact MetLife directly.
MetLife:
866-492-6983
Community impact programs: Giving | Matching | Volunteering
PGE provides several ways to amplify your generous contributions of both volunteer time and personal donations to nonprofit organizations.
Through the Matching Gift Program and volunteering incentives, you can continue to support your favorite nonprofits and deepen your impact in the community.
To find out more about requesting a company match, recording volunteer hours, earning Cause Cards or signing up for organized service events, log into your profile on the myCommunity website.
myCommunity:
myCommunity – PGE (Login using your original PGE employee number with the "e")
Electric discount (retirees in PGE service area)
PGE retirees that reside in PGE’s service area qualify for the electric service discount. The discount is subject to the rules and restrictions of the program.
To learn more about this program, or in the event of change of address or death of the retiree or surviving spouse, contact HR Connect.
PGE HR Connect:
503-464-7250 (option 0)
401(k) - Fidelity
The PGE 401(k) plan is administered by Fidelity. Your contributions to the PGE 401(k) Plan were discontinued with your last regular paycheck.
Once you reach the age of 72, you will be required to take a minimum distribution. This account can be moved to another administrator if you choose to.
For questions about your 401(k), contact Fidelity directly.
Fidelity:
(800) 835-5095
Death notification
When a retiree passes, the survivors of the retiree must notify each vendor for which the retiree had an active account, including PGE. The PGE notification is for internal record-keeping. PGE will not notify any benefit vendors.
We will provide a contact list of all benefit vendors for which we have formal relationships. The retiree may or may not have an active account with these vendors.
In the event of a death, please notify PGE HR Connect.
PGE HR Connect:
503-464-7250 (option 0)
