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Your Dollars at Work
Powering our communities through innovation, transformation and collaboration to build a brighter future.
Committed to your energy
For more than 135 years, we've powered our communities with a commitment that hasn’t changed: deliver safe, reliable energy while keeping costs as low as possible. Today, we're building on that legacy by modernizing the grid and transforming how we work to meet the evolving needs of our customers and communities.
System maintenance and improvements
Just like you maintain your car to ensure peak performance, we take the same care with our electrical equipment. We maintain and upgrade generation facilities, substations and transmission and distribution equipment so we can deliver reliable power with fewer outages.
Learn more about PGE projects.
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Battery storage systems to provide backup power
Our large-scale battery projects in Constable, Seaside, Sundial and Coffee Creek store extra energy when demand is low. We use this stored energy during periods of high demand. They can provide clean, low-cost power for up to four hours to about 425,000 homes. 

Commitments honored:
✅ ReliabilityÂ
Putting power lines underground for safety and resilience Â
The Scoggins-Cherry Grove Underground Conversion project adds to the nearly 17,000 miles of power lines we have already buried—over 60% of our distribution lines. This project helps prevent wildfires and reduces the chance of outages.

Commitments honored:
✅ Safety ✅ Reliability Â
Upgrades to transmission towers maximize existing equipment
Crews working on the Westside Upgrade Project removed the top of several transmission towers and added extensions to raise their height. This supports grid-enhancing technology to ease a major grid bottleneck and nearly double the power these lines carry.
Commitments honored:
✅ Affordability ✅ Reliability
Powering progress and advancing safety
We're continuously developing smarter ways to deliver energy that's efficient and increasingly clean while keeping prices as low as possible for customers. We’re focused on real, scalable impact to support a grid that works for the decades to come.
Learn more about innovation at PGE.
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Using smart technology to reduce outages and prevent equipment damage
We are using an Early Fault Detection network to find and fix equipment problems before they cause outages.  We have installed nearly 400 smart devices to prevent equipment damage and speed up restoration during outages.  Our rapid fault location and service restoration program reduces outage time from hours to minutes. 

Commitment honored:
✅ Reliability
High-tech weather stations provide real-time data predicting severe weather
Our network of over 80 weather stations provides weather data at a granular level to better predict dramatic weather year-round. This real-time data delivers deeper understanding and forecasting about how weather could impact our system as well as broader weather awareness across our area and fire weather forecasts.
Commitments honored:
✅ Safety
Wind farms make energy more dependable and affordable
The Clearwater Wind Energy Center is contributing to record-high wind generation for customers. In its first ten months serving PGE customers, Clearwater produced enough electricity to power half the number of homes in Oregon. This giant wind farm turns steady winds on the plains of Montana into reliable power here at home.
Commitments honored:
✅ Affordability ✅ ReliabilityÂ
Understanding PGE’s rate review process
You may have heard that PGE plans to file a general rate case later this year. We want to help explain what that means.
PGE regularly reviews what it costs to deliver safe and reliable electricity to our customers. When investments are needed, PGE may ask the Oregon Public Utility Commission to review those costs and approve changes to customer prices.
After PGE files the rate case a nearly year-long public process begins. During that time, regulators hear from PGE, customer advocates, community groups and customers. Customer prices will not change until approved by the OPUC.
Before asking for any price change, we work to make the most of the energy resources and grid infrastructure we already have. We do this by using new technology, finding ways to work more efficiently and offering programs that help customers shift energy use to lower-cost times. These efforts help us manage energy needs and keep prices as low as possible for customers.
Learn about recent price changes
Your monthly bill covers the energy you use and the crews, equipment and upgrades that keep the grid safe and reliable. Starting April 1, new rates will go into effect resulting in an increase of 4.9% to 5.7% depending on customer type. This increase reflects both rising power costs and investments that support long-term reliability.
Distribution System Investments
To deliver safe, reliable power to our customers, we are modernizing and strengthening the electric grid. These investments include automation technologies to reduce outages and improve restoration efforts. In 2025, we completed projects across the service territory to increase grid capacity. Projects include modern pole and line rebuilds, a new substation in Wilsonville and replacing underground lines.
Power Costs
While PGE generates some of the power we serve customers, we also purchase power from across the west and manage our purchased power portfolio to balance customer costs and grid reliability. Each year, we compare what we expected power to cost with what it actually cost. If costs were lower, customers receive a refund. If they were higher, we may need to recover the difference.
Storm Recovery
These expenses cover costs to restore service from the January 2024 winter storm that affected nearly 400,000 customers. The severe winter storm caused significant damage requiring extensive emergency response and service restoration efforts across the system.
Low Income Assistance
Oregon House Bill 3792 (Low Income Energy Assistance) doubled the required statewide collection amount from $20 million to $40 million.
Additional resources
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Your personal Customer Dashboard helps you maximize your savings, understand your bill, sign up for energy-saving programs and more. Log in to get started.
Here’s an example of a bill. We’ve numbered each section of the bill, so you can use the legend to see what each area means.
We can help with free energy consultations, incentives, rebates and tools to give you control. Get expert energy advice.
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