We strive to keep prices as low as possible while delivering safe, reliable and increasingly clean energy. As our community's energy needs grow and change, we make investments into our system to keep it strong and reliable.
We're committed to delivering safe, reliable power to the communities we serve. We regularly review the costs of honoring that commitment. When investments are needed, PGE may ask the Oregon Public Utility Commission to review rates and approve changes to customer prices.
Before requesting any price changes, we work to make the most of the energy resources and grid infrastructure we already have. We do this by using new technology, finding ways to work more efficiently and offering programs that help customers shift energy use to lower-cost times. These efforts help us manage energy needs and keep prices as low as possible for customers.
These factors include fuel and power purchasing costs, operating expenses and regulatory requirements. We also consider providing a fair return for shareholders who invest in our system's infrastructure. PGE's investors fund projects upfront, allowing us to spread the costs of necessary improvements over many years.
Rate case process
Like other regulated utilities in Oregon, PGE reviews all proposed price changes with the Oregon Public Utility Commission. When changes to base rates are needed, we file a General Rate Case. After a rate case is filed, the OPUC will review the request through a 10-month public process where they'll hear from PGE, regulators and customer advocacy groups to ensure price changes are fair and beneficial for customers.
Get involved in a public meeting
You have a voice in the rate review process. With support from PGE, the OPUC holds public meetings for the community whenever a rate case is considered. Customers are encouraged to attend these meetings and provide feedback.
Annual Price Adjustments
In addition to a General Rate Case, when we update base rates, PGE will file price adjustments to collect or refund money for customer programs and safety efforts that support our community.