A smart thermostat is great. But when paired with the Smart Thermostat program, it’s even better.
If your home has central air conditioning, an electric forced-air furnace or ducted heat pump, you can save a little on your bill by simply enrolling in PGE’s Smart Thermostat program. It’s easy and free to join, all you need is a smart thermostat.
When you’re enrolled in the Smart Thermostat program, your thermostat automatically adjusts a few degrees to shift your energy use away from peak times. These subtle shifts make it easy to save a little on your bill, support the use of more sustainable energy and keep energy more reliable. And here’s the best part, you’re always in control of your comfort!
Smart Thermostat program winter season starts December 1, 2023, and ends February 29, 2024.
You don’t have to do a thing! You’ll be notified by email, on your thermostat or your smartphone app before a Peak Time Event – when energy use is high. Your thermostat will then adjust a few degrees. If you don’t like the temperature it sets; you can always override the change.
You earn $25 each summer and winter season you are able to participate. You must participate in at least half of the Peak Time Event hours each season to earn the reward.
Summer season runs June 1 through September 30. Winter season runs December 1 through February 29.
When you enroll in the program, your thermostat will automatically shift some of your energy use away from peak times when energy demand is high. There are typically 8 to 9 Peak Time Events each summer and 5 to 6 in winter, with a maximum of 15 per season. Events typically last 1 to 4 hours.
You’ll earn up to $25 for signing up, plus save $25 on your PGE bill each summer and winter season you’re able to participate*.
If you don’t like the temperature it sets, you're always in control of your comfort and can override the change.
What are Smart Thermostat Peak Time Events?
On certain days when energy use is high, we will call a Peak Time Event.
Your thermostat will automatically pre-heat or pre-heat your home before the event, when demand for energy use is lower.
Then during the event, your smart, Wi-Fi-enabled thermostat will adjust by 1 to 3 degrees from your original settings. Events can last 1 to 4 hours.
After the event, your thermostat will automatically return to its original setting. It’s that easy!
When do Peak Time Events happen and for how long?
There are typically 8 to 9 Peak Time Events each summer and 5 to 6 winter, with a maximum of 15 per season. Each event lasts between one and four hours, and we don’t schedule events on holidays. Here are the seasons:
Winter season runs Dec. 1 through Feb. 29. Events are between 6 a.m. and 10 a.m. or 3 p.m. and 8 p.m.
Summer season runs June 1 through Sept. 30. Events are between 3 p.m. and 8 p.m.
Do I need to do anything during a Peak Time Event?
No, you don’t need to do anything at all! Just let your thermostat do its thing and make sure no one in your home overrides the settings. Once the event is over, the thermostat will return to its regular settings.
How will I know when a Peak Time Event is happening?
You will receive an email from PGE making sure you're aware the event is happening. You'll also see notifications on your thermostat or smartphone app before and during an event. Here are some examples:
Why does my thermostat pre-heat/pre-cool my home before a Peak Time Event?
Pre-cooling/pre-heating your home is an easy way to shift energy use before energy demand is high. This way you’re comfortable when your thermostat adjusts a few degrees during the Peak Time Event. The best part, you don’t have to do a thing!
An hour before a Peak Time Event, your thermostat pre-heats or pre-cools your home — depending on the season. This is done for your comfort and when demand for energy is lower.
During the event, when energy demand is high, your thermostat automatically adjusts by 1 to 3 degrees from your regular setting. This is done to reduce strain on the grid and earns you some sweet rewards!
And just like that, at the end of the Peak Time Event, your thermostat automatically adjusts back to its regular setting.
Here’s an example: it’s winter and your thermostat pre-heats your home:
What if I get too hot or cold during a Peak Time Event?
You’re always in control and can change your thermostat setting at any time. Just adjust your thermostat during the event and follow the prompts to opt out of the event. To earn your program rewards, make sure to participate in at least 50% of the event hours during summer and winter. For tips on staying cool in the summer and warm in the winter, check out our seasonal energy saving tips.
Do I get an enrollment or seasonal participation reward?
If you enroll with a thermostat you already own, you will receive a $25 bill credit for enrolling (after we screen for eligibility) and a $25 credit for each season you participate in 50% or more of the event hours for which you were eligible.
If you enroll through the PGE Marketplace, you receive a $25 rebate on the purchase of your thermostat. You will also receive a $25 credit for each season you participate in 50% or more of the event hours for which you were eligible.
If you received a free or discounted thermostat installed in your home by PGE, you already received your reward and are not eligible for seasonal participation rewards.
When will I get my seasonal reward?
Seasonal rewards will be applied to your electric bill as a credit the month after the season ends.
Winter season runs December through February and participants who qualify for a reward should receive one on their March bill.
Summer season runs June through September and participants who qualify should receive their credit on their October bill.
What are the benefits of participating?
You can save on your bill when you join the program and participate. Also, when everyone shifts their energy use at peak times it adds up to make a big difference. It's a community approach to using more sustainable energy resources, helping to keep energy reliable and supporting Oregon's clean energy future.
Can I participate in both the Smart Thermostat program and Peak Time Rebates?
No, but we do like your enthusiasm! Since both programs reward you for shifting your energy use at the same peak times, you can only be enrolled in one program at a time. However, if you're currently enrolled in Peak Time Rebates and qualify for the Smart Thermostat program, you can always change programs. When you do, we will automatically unenroll you from Peak Time Rebates - once you're enrolled in the Smart Thermostat program.
If you have questions about the program, your reward or wish to unenroll, give PGE a call 800-542-8818.
Call your thermostat’s customer service line if you have issues with your thermostat or need help with your thermostat settings:
If you enrolled in the Smart Thermostat program and had a free or discounted smart thermostat professionally installed in your home between August 9, 2018, and May 31, 2022, you can find program details here. PGE no longer offers installation as part of the Smart Thermostat program.