PGE prepares for winter storm, encourages customers to be ready

Portland General Electric is monitoring a forecasted winter weather system with the potential for freezing rain and snow later this week. PGE plans and prepares year-round for inclement weather and encourages customers to prepare as well.

WHAT: Media availability - PGE spokesperson will discuss how PGE prepares year-round for inclement weather and how customers can prepare.

WHEN: Wednesday, February 12, 10 a.m.

WHERE: PGE Beaverton Operations Center, 2213 SW 153rd Drive, Beaverton, OR 97003

Stay safe.

• Stay away from downed power lines.

• Never touch a downed power line. If you see a power line on the ground, treat it as if it’s energized and stay at least 50 feet away, that’s a little longer than a city bus.

• Lines don’t have to spark or sizzle to carry electricity, so it’s safe to always assume downed lines are electrified and extremely dangerous.

• If you see downed power lines, please report it to PGE immediately at 503-464-7777 or 800-544-1795. Then call 9-1-1.

Here are ways customer can prepare.

• Prepare an outage kit that includes:

  • Flashlight or headlamps.

  • Battery-powered or hand crank radio and alarm clock or watch.

  • Car charger for your cell phone, laptop or tablet.

  • 72-hour supply of ready-to-eat food and water.

  • Any required medications.

  • Extra blankets.

  • Bottled water for people and animals.

• Be familiar with safe cooking, heating, and lighting practices. Information on safe generator use and other safety tips are available on portlandgeneral.com/safety.

• If you have an electric garage door opener, learn how to operate the garage door manually.

• For more winter-ready tips, visit portlandgeneral.com/beprepared.

What to do if your power goes out. For customers whose power is out, PGE offers several ways to get updates or report an outage:

• Text updates: Make sure PGE has your current contact information so we can provide you with outage information via text message (outage texts are currently available for residential and small business customers with fewer than six accounts).

• Online: Go to portlandgeneral.com/outage to view PGE’s outage map, which is the best place for real-time outage information.

• App: Download the PGE app at the Google Play Store or Apple App Store . Links also available at portlandgeneral.com/app.

• Phone: Call 503-464-7777 or 800-544-1795 to report a power outage through our automated system. Customers can also request a call back when power is restored.

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About Portland General Electric

Portland General Electric (NYSE: POR) is an integrated energy company that generates, transmits and distributes electricity to over 950,000 customers serving an area of 1.9 million Oregonians. Since 1889, Portland General Electric (PGE) has been powering social progress, delivering safe, affordable, reliable and increasingly clean electricity while working to transform energy systems to meet evolving customer needs. PGE customers have set the standard for prioritizing clean energy with the No. 1 voluntary renewable energy program in the country. PGE was ranked the No. 1 utility in the 2024 Forrester U.S. Customer Experience Index and is committed to reducing emissions from its retail power supply by 80% by 2030 and 100% by 2040. In 2024, PGE employees, retirees and the PGE Foundation donated $5.5 million and volunteered nearly 23,000 hours to more than 480 nonprofit organizations. For more information visit www.PortlandGeneral.com/news