PGE prepares for winter weather conditions and potential power outages, encourages customers to do the same

PORTLAND, Ore. — With high winds in the forecast Monday night into Tuesday and the potential for winter weather conditions later this week, Portland General Electric encourages customers to prepare for potential service interruptions.

PGE meteorologists are keeping a close eye on the developing weather conditions, while damage assessment and wire-down crews, among others, are preparing to mobilize quickly for potential restoration efforts.

While PGE plans and prepares for inclement weather throughout the year, outages can still occur. Customers are encouraged to always be prepared. Learn more at portlandgeneral.com/beprepared.

• Prepare an outage kit that includes:

  • Flashlight or headlamps

  • Battery-powered or hand crank radio and alarm clock or watch

  • Car charger for your cell phone, laptops and/or tablets

  • 72-hour supply of ready-to-eat food and water

  • Extra blankets

  • Bottled water for people and animals (for those who rely on electricity to pump water)

• For customers with an electric garage door opener, learn how to operate it manually.

• Protect home electronics by investing in surge protection equipment. See options at portlandgeneral.com/surge.

• Be familiar with safe cooking, heating, and lighting practices. Information on safe generator use and other tips are available on portlandgeneral.com/safety.

PGE offers several ways to report an outage and receive updates:

• Text updates: If power is out, PGE will send a text message to affected customers. If power is out and a text message was not received, customers should first report the outage then update their mobile phone number online at portlandgeneral.com or through the PGE mobile app.

• Online: Go to portlandgeneral.com/outage to view PGE’s outage map.

• App: Download the PGE app from the Google Play Store or Apple App Store. Links are also available at portlandgeneral.com/app.

• Phone: Call 503-464-7777 or 800-544-1795 to report a power outage or downed line through our automated system. Customers can also request a call back when power is restored.

People should always assume that any downed line is live and extremely dangerous and should stay far back. Never touch a downed wire with any object or body part. Report downed lines immediately to PGE by calling 503-464-7777 or 800-544-1795.