PGE prepares for possible winter outages due to winter weather conditions, encourages customers to do the same

Dec. 21, 2022

Portland, Ore. (Dec. 21, 2022) — With inclement weather conditions forecasted starting Thursday and continuing through Friday, Portland General Electric encourages customers to prepare for potential power outages.

PGE’s meteorologists are keeping a close eye on weather conditions, while wire-down and damage assessment crews, among others, are preparing to mobilize quickly for potential restoration efforts.

PGE prepares for storms year-round by inspecting equipment and trimming trees, but with ice in the forecast, it’s still a good idea for people to be prepared for the possibility of outages. Learn more at PGE

  • PGE recommends people prepare an outage kit that includes:

    • Flashlight or headlamps.

    • Battery-powered or hand crank radio and alarm clock or watch.

    • Car charger for your cell phone, laptops and/or tablets.

    • 72-hour supply of ready-to-eat food and water.

    • Extra blankets.

    • Bottled water for people and animals (if you rely on electricity to pump water).

  • If you have an electric garage door opener, learn how to operate it manually.

  • Protect home electronics by investing in surge protection equipment. See options at PGE.

  • Be familiar with safe cooking, heating, and lighting practices. Information on safe generator use and other safety tips are available on PGE.

For customers whose power is out, PGE offers several ways to get updates or report an outage:

  • Text updates: Log into your PGE account PGE or call PGE’s Customer Service team at 503-228-6322 or 800-542-8818 to make sure PGE has your contact information so we can update you with outage information via text message (outage texts are currently available for residential and small business customers with fewer than six accounts).

  • Online: Go to PGE to view PGE’s outage map.

  • App: Download the PGE app at the Google Play Store PGE or Apple App Store PGE. Links also available at PGE.

  • Phone: Call 503-464-7777 or 800-544-1795 to report a power outage or downed line through our automated system. Customers can also request a call back when power is restored.

People should always assume that any downed line is live and extremely dangerous and should stay far back. Never touch a downed wire with your body or any object. Report any downed line immediately to PGE by calling 503-464-7777 or 800-544-1795.

About Portland General Electric Company
Portland General Electric (NYSE: POR) is a fully integrated energy company that generates, transmits and distributes electricity to over 900,000 customers in 51 cities across the state of Oregon. For more than 130 years, Portland General Electric (PGE) has powered the advancement of society, delivering safe, affordable, reliable and increasingly clean energy. To deliver on its strategy and meet state targets, PGE and its approximately 3,000 employees committed to partnering with stakeholders to achieve at least an 80% reduction in greenhouse gas emissions from power served to customers by 2030 and 100% reduction by 2040. PGE customers set the standard for prioritizing clean energy with the No. 1 voluntary renewable energy program in the country. Additionally, for the fifth year in a row, PGE was recognized by the Bloomberg Gender-Equality Index which highlights companies committed to creating a more equal and inclusive workplace. As a reflection of the company's commitment to the community it serves, in 2022, PGE employees, retirees and the PGE Foundation donated nearly $5.5 million and volunteered more than 18,000 hours with more than 400 nonprofits across Oregon. For more information visit

For media inquiries contact:

PGE Communications Team