PGE prepares its system for triple-digit heat, also encourages customers to take steps and prepare

Aug. 10, 2021

Portland, Ore. — With forecasts again calling for an extended period with unusually high temperatures, Portland General Electric is preparing for high electricity demand as customers try to stay cool in the days ahead. PGE’s generation fleet is ready to serve, including PGE’s Dispatchable Standby Generation. In addition to continuous updates PGE makes to its system to ensure the grid operates safely and reliably, PGE is actively monitoring weather and preparing its system to perform. These steps include using high-tech infrared monitoring of distribution operations that can alert PGE to potential problems before they occur. Extra cooling systems are on standby, ready to be activated on essential distribution equipment. PGE will also stand up a command center, as needed, since extreme heat over an extended period can place extra stress on electrical equipment that can lead to power outages. PGE urges customers to be prepared for the high heat and potential power outages. Customers can find tips on making an outage kit, staying safe and cool, and food safety tips on portlandgeneral.com/extreme-heat. The company also encourages customers to check in on neighbors and relatives who may be especially affected by the heat and help them develop a backup plan to stay cool. Customers should report any power outages to PGE by logging onto their account on the PGE mobile app or online, or by calling 800-544-1795. Customers can also follow PGE and get updates on Twitter @PortlandGeneral https://twitter.com/ and Facebook @PortlandGeneralElectric https://www.facebook.com/PortlandGeneralElectric.

About Portland General Electric Company
Portland General Electric (NYSE: POR) is a fully integrated energy company based in Portland, Oregon, with operations across the state. The company serves approximately 900,000 customers with a service area population of 2 million Oregonians in 51 cities. PGE owns 16 generation plants across Oregon and other Northwestern states and maintains and operates 14 public parks and recreation areas. For over 130 years, PGE has delivered safe, affordable and reliable energy to Oregonians. Together with its customers, PGE has the No. 1 voluntary renewable energy program in the U.S. PGE and its 3,000 employees are working with customers to build a clean energy future. In 2020, PGE, employees, retirees and the PGE Foundation donated $5.6 million and volunteered 18,200 hours with more than 400 nonprofits across Oregon. For more information visit portlandgeneral.com/news.

For more information contact:

PGE Communications

503-464-2067

PGECommunications@pgn.com