PGE: Restoration complete from February winter storms

Power restored to more than 421,000 customers following historic destruction from ice, wind and snow

Mar. 01, 2021

Portland, Ore. – Portland General Electric (PGE) shared that as of Sunday, power has been restored to all customers who are currently able to receive service following the extensive damage from the February ice, snow and windstorms. This excludes the small number of customers who experienced damage to equipment on their home that will require repair before PGE can reconnect their power. More information on that process can be found at PGE. PGE president and CEO Maria Pope released a video message to customers thanking them for their patience during the extended power outages, recognizing how power outages make life more challenging and stressful. PGE deployed a record number of crews into the field to restore power, adding resources from as far away as Montana, Nevada and British Columbia, to ensure the work was completed as quickly as was safely possible. In total, 421,649 customers, one quarter of which experienced more than one outage, lost power during this set of storms. The final statistics on the restoration work include: Work completed: • Customers restored: 421,649 • Crews that worked on restoration at peak: More than 400 • Transmission lines repaired: 44 • Substations repaired: 20 • Feeders repaired: 256 • New wire/cable issued: 866,041 feet • Transmission line miles restored: Approximately 401 miles • Wires down restored: 12,733 • Transformers issued: 1,146 • Poles issued: 984 • Crossarms issued: 3,370

About Portland General Electric Company
Portland General Electric (NYSE: POR) is a fully integrated energy company based in Portland, Oregon, with operations across the state. The company serves approximately 900,000 customers with a service area population of 2 million Oregonians in 51 cities. PGE owns 16 generation plants across Oregon and other Northwestern states and maintains and operates 14 public parks and recreation areas. For over 130 years, PGE has delivered safe, affordable and reliable energy to Oregonians. Together with its customers, PGE has the No. 1 voluntary renewable energy program in the U.S. PGE and its 3,000 employees are working with customers to build a clean energy future. In 2020, PGE, employees, retirees and the PGE Foundation donated $5.6 million and volunteered 18,200 hours with more than 400 nonprofits across Oregon. For more information visit

For more information contact

Steve Corson, PGE


For more information contact:

Elizabeth Lattanner, PGE


For more information contact:

Andrea Platt, PGE