Smart Charging Program

Applicants must enroll in the Smart Charging program with EITHER a Level 2 EV charger OR an electric vehicle on the qualified products list.

Installation of the qualified or non-qualified Level 2 EV charger must comply with all laws, regulations, and compliance codes. Chargers on the qualified products list, must be hardwired and installed by a licensed electrician.

The Charger Installation Rebate is available to customers who purchase and install a qualifying Level 2 EV charger or non-qualified Level 2 EV charger if they enroll with a qualified Electric Vehicle.

• This rebate is up to $300 or up to $1,000 if a customer is income eligible.

  • If enrolling with a qualified level 2 EV charger, the charger must be purchased and installed on or after the date that the EV charger model was added to the qualified products list.

  • If enrolling with a qualified electric vehicle, the level 2 EV charger does not have to be on the qualified products list.

The Electrical Service Upgrade Rebate is available to customers whose existing main electrical breaker panel is less than 200 amps* and lacks adequate electrical amperage to install a Level 2 charger. This rebate is up to $1,000 or up to $5,000 if a customer is income eligible.

• To claim this rebate, customers must use a licensed electrician to upgrade their electrical service, main electrical breaker and panel to 200 amps (or higher) with a minimum of 30 slots and 40 circuits (equivalent or better).*

• Detailed receipts for electrical work must be submitted and include the electrician’s license number.

• This is not a standalone rebate and may only be paired with the charger installation rebate.

• Sub-panels do not qualify. Panel upgrade must be completed within 12 months before the charger installation and after November 16, 2022.

*If the electrical service was already 200 amps or higher and the customer has an electrical panel that is less than 200 amps, the customer must replace this electrical panel with one that is 200 amps or higher with a 200-amp or higher main breaker and a minimum of 30 slots and 40 circuits.

The Bring Your Own Charger Rebate is a $50 rebate available to customers who have an existing EV charger or who purchased and installed a qualifying EV charger prior to the date it was added to the program’s qualified products list.

If you have a PGE+ installer set up your charger, your rebate will be applied to your installation invoice. If you didn't use a PGE+ installer, we will check your eligibility and send a check to the person listed on the application, as long as they're either the account holder or a co-account holder.

Once we confirm that you meet the participation requirements for the season, we will apply a $25 credit to your PGE bill. This credit may be delayed based on the start of your billing cycle.

• Keep your charger connected to the internet at least 50% of the season.

• Make sure at least 60% of your charging occurs outside Smart Charging Event times. Calculated as follows: charging occurring outside Smart Charging Events divided by your total charging during the season.

PGE residential customers who own or lease an electric vehicle or plug-in hybrid are eligible for one charger rebate per electric vehicle when they enroll in the Smart Charging program. Each customer can earn up to two rebates.

• Smart Charging Events will pause charging at 5 p.m. and automatically resume beginning at 9 p.m. in four, one-hour staggered groups, with the last group resuming charging at midnight. Staggering the return to charging helps balance energy demand throughout the evening and reduce strain on the grid.

• When you enroll, you’ll be randomly assigned to either the group that starts at 9 p.m. or the group that starts at 10 p.m. As we learn your charging needs, your group time may change.

• Customers enrolled prior to October 1, 2026: You'll be placed in groups based on your charging history, including your charging energy use, length of charging session and your plug in and plug out times.

You need to be the account holder or co-account holder to participate in this program. If you’re not, please ask the account holder to apply or add you as a co-account holder.

Yes. Just call Customer Service at 503-228-6322 from 8 a.m. to 6 p.m., Monday through Friday. We can help you update the name on the account. Make sure your name is updated before we can send you a rebate check.

You can find the model number and serial number of your EV charger either on a sticker on your charging station or in your charger app.

• To be eligible for program rebates, the installation of Level 2 qualified and non-qualified chargers must comply with all laws, regulations, and compliance codes. Customers are encouraged to check with their local code enforcement office regarding applicable requirements.

• If you choose to enroll in the program and connect your Qualified Charger, your charger must be hardwired.

• If you choose to enroll in the program and connect your Qualified Electric Vehicle, you can use either a “hand fastened” charger like a mobile charging cable or a hardwired charger.

You will be responsible for meeting all codes and standards, so we recommend hiring a licensed electrician. You can choose to get a qualified Level 2 charger installed from a PGE Approved Contractor and get instant rebates. PGE+ is a convenient one-stop shop that makes finding and/or installing a Level 2 EV charger amazingly easy.

Click on this link to connect your qualified charger to the Smart Charging Program. Connecting your charger completes your enrollment and allows the program to communicate with your charger during Smart Charging Events.

If you plan to move, please email us to let us know if you want to keep participating with your current EV charger, plan to buy a new charger, or wish to unenroll from the program. If you buy a new charger, you can get a second rebate only if the new charger is for a different EV.

Yes! Time of Day can save you money if you have an EV. The Smart Charging program will help you avoid charging during Time of Day on-peak pricing from 5 to 9 p.m. The program automatically pauses your charging between 5 to 9 p.m.

To unenroll from the Smart Charging program, please email ResEvCharging@pgn.com and let us know. Your EV charger will stop participating in Smart Charging Events. If you qualify for a reward, you will receive it at the end of the season.

No, you do not need to set a schedule on your charger or vehicle to participate in Smart Charging Events. In fact, setting a schedule may impact your participation in events.

If you're concerned that disabling your charging schedule could cause your vehicle to charge during your Time of Day on-peak hours, please email us at Resevcharging@pgn.com. We're happy to help you find a charging schedule that supports both your participation in Time of Day and Smart Charging Events.

You can opt out of the event through your charger’s app.

If you have only one qualified charger and one qualified electric vehicle, you cannot enroll both your charger and your EV. You will need to choose whether to participate with your vehicle or charger.