Smart Charging Program

Applicants must enroll in the Smart Charging program with EITHER a Level 2 EV charger OR an electric vehicle on the qualified products list.

Installation of the qualified or non-qualified Level 2 EV charger must comply with all laws, regulations, and compliance codes. Chargers on the qualified products list, must be hardwired and installed by a licensed electrician.

The Charger Installation Rebate is available to customers who purchase and install a qualifying Level 2 EV charger or non-qualified Level 2 EV charger if they enroll with a qualified Electric Vehicle.

• This rebate is up to $300 or up to $1,000 if a customer is income eligible.

  • If enrolling with a qualified level 2 EV charger, the charger must be purchased and installed on or after the date that the EV charger model was added to the qualified products list.

  • If enrolling with a qualified electric vehicle, the level 2 EV charger does not have to be on the qualified products list.

The Electrical Service Upgrade Rebate is available to customers whose existing main electrical breaker panel is less than 200 amps* and lacks adequate electrical amperage to install a Level 2 charger. This rebate is up to $1,000 or up to $5,000 if a customer is income eligible.

• To claim this rebate, customers must use a licensed electrician to upgrade their electrical service, main electrical breaker and panel to 200 amps (or higher) with a minimum of 30 slots and 40 circuits (equivalent or better).*

• Detailed receipts for electrical work must be submitted and include the electrician’s license number.

• This is not a standalone rebate and may only be paired with the charger installation rebate.

• Sub-panels do not qualify. Panel upgrade must be completed within 12 months before the charger installation and after November 16, 2022.

*If the electrical service was already 200 amps or higher and the customer has an electrical panel that is less than 200 amps, the customer must replace this electrical panel with one that is 200 amps or higher with a 200-amp or higher main breaker and a minimum of 30 slots and 40 circuits.

The Bring Your Own Charger Rebate is a $50 rebate available to customers who have an existing EV charger or who purchased and installed a qualifying EV charger prior to the date it was added to the program’s qualified products list.

While you are enrolled in the PGE Smart Charging Program, your qualified vehicle’s charging start time will automatically adjust based on current grid needs, while making sure your vehicle gets the charge it needs. Your vehicle will still be charged and ready for use by your chosen “Ready by” time.

When you return home and plug in, you may receive a notification about your charging via the web app and/or an SMS text. Notifications will include guidance on the battery percentage your vehicle will reach and the time it will be scheduled to finish. Your rescheduled charge is determined by the following factors:

• Your charge limit as set in your vehicle app or console

• The “Ready by” time you select in the WeaveGrid application

• Your home charger power as determined by historical data

PGE is now optimizing your charge every night to best support the grid while also charging your vehicle by the time you need it. Your incentive is based on how consistently you follow the optimization schedule (the “Smart Charging Schedule”). You can always override any time but may become ineligible for the incentive if you override too often.

You’ll receive a text message from WeaveGrid whenever a new Smart Charging Schedule is created. This message will include the option to override the schedule if needed.

Smart Charging Schedules are set daily based on your preferences and grid conditions. Just plug in – no manual scheduling needed. There are two Smart Charging seasons in the year: October to March and April to September.

There are three ways you can override your Smart Charging Schedule:

• Replying CHARGE NOW in response to any scheduled charging SMS notification

• Initiating a charge session through your vehicle app (tapping “Start charging”) or in your vehicle console

• Clicking the “Charge now” button for the active session notification in your WeaveGrid dashboard or app

To earn your season reward, make sure you stick to your Smart Charging Schedule at least 60% of the season. To help you stay on track, WeaveGrid provides you with a smart charging score which will show you the percentage of charging occurring during your Smart Charging Schedule.

Your smart charging score represents the amount of at-home charging that occurs during the schedule created by WeaveGrid. It is calculated by dividing the amount of energy your vehicle consumed charging at home during your WeaveGrid schedule, by the total energy that you consume charging at home over a given period. When you plug in every day, as recommended by your vehicle manufacturer, you can better maintain your battery health and increase your chance of having an optimized charge. You can increase your 'smart charging score' percentage by plugging in whenever you come home, and by minimizing the times you override the optimized schedules generated for you.

If applicable, in cases where WeaveGrid isn’t able to generate a schedule for you, and starts your charging immediately, this resulting period of charging is considered outside of your Smart charging score. These cases typically occur because:

• You plugged in with a very low battery and WeaveGrid charged your battery to 20% because you have Low Battery Protection enabled

• There wasn’t enough time between when you plugged in and your desired charging Ready By time

As part of the Smart Charging program, your vehicle charging will be scheduled to avoid charging during the Time of Day on-peak pricing window (5 to 9 p.m.) and maximize your off-peak charging.

When adding your Tesla, you may be asked for an additional code. This is usually a result of having two-factor authentication on your account. You’ll need to look this up on a two-factor authenticator on your phone and enter the number given.

No. Optimized charging schedules will not impact vehicle preconditioning and climate control in preparation for a Scheduled Departure time.

PGE Smart Charging Schedules always allow your vehicle to be charged to your target battery level by the “Ready by” time set in your WeaveGrid web app (defaulting to 6 a.m. in your local time zone).

If you have used your vehicle dashboard to schedule charging at periods that may have higher rates, your charging may be rescheduled for periods of lower rates — provided that your new schedule ensures that you are easily able to reach your maximum target battery range.

It is highly recommended that you do not schedule charging through your vehicle console while also participating in the PGE Smart Charging Program, as your vehicles native scheduling may interfere with the optimal schedules recommended as part of the program.

PGE Smart Charging Schedules always allow your vehicle to be charged to your target battery level by the “Ready by” time set in your WeaveGrid web app (defaulting to 6 a.m. in your local time zone).

If you have used your vehicle dashboard to schedule charging at periods that may have higher rates, your charging may be rescheduled for periods of lower rates — provided that your new schedule ensures that you are easily able to reach your maximum target battery range.

It is highly recommended that you do not schedule charging through your vehicle console while also participating in the PGE Smart Charging Program, as your vehicles native scheduling may interfere with the optimal schedules recommended as part of the program.

Your car will finish charging as early as possible, but always before your target “Ready by” time (which defaults to 6 a.m. in your local time zone).

Your car will be charged to the target battery percentage limit you set in your vehicle app, provided that it is physically possible to reach the limit, given your home charger power and the hours until your “Ready by” time.

If you have only one qualified charger and one qualified electric vehicle, you cannot enroll both your charger and your EV. You will need to choose whether to participate with your vehicle or charger.

You may enroll as many qualified vehicles as you would like. However, you will only receive up to two seasonal rewards and up to two Level 2 charger rebates. You must own two Level 2 chargers for two separate electric vehicles to be eligible for two Level 2 charger rebates.