The PGE app for Android and iPhone is the simplest way to access your account, pay a bill, report an outage or get updates and track your energy use.
Pay without fees using cash or debit card at Western Union or CheckFreePay located in many major retailers near you.
Have your PGE account number handy. Payments post in 2 business days. If your bill is past due, call us and provide the confirmation number to prevent disconnection or to get reconnected.
Use our automated phone system to pay by card or checking account.
Have your PGE account number and bank account and routing number handy if paying by checking account.
You can also mail payments to: PGE, P.O. Box 4438, Portland, OR 97208-4438
Bill Payment Assistance may be available through a variety of federal, state and charitable resources. If your income has been impacted recently, you can still qualify. Requirements are based only on your last 30 days of income.
You can also call us at 503-228-6322 to discuss options.
Businesses should call our Business Services Team at 800-822-1077 to discuss options.
Our Income-Qualified Bill Discount program provides ongoing, monthly help with your PGE bill that’s in addition to any other assistance you may be getting from us or other agencies.
Log in or create an online account to take advantage of these great options below.
Paperless Bill
Get email notifications and Quick Pay option.
You receive your bill online and get an email letting you know when it’s ready.
Going paperless lets you:
Get a monthly email with your bill amount
View your complete bill online any time
View bills going back 36 months
Avoid lost or misplaced bills
Eliminate the risk of paper bills, which can be stolen from your mailbox, recycling or trash
Reduce paper waste
Support a sustainable, earth-friendly choice
Added benefit: Quick Pay
If you pay your PGE bill online, save your bank account information for future months. Then, when your next Paperless Bill arrives in your inbox, just hit the “Quick Pay” button.
No sign in, no re-entering your information — just a few quick clicks and you’re done!
Auto Pay
Set it and forget it.
Because your PGE bill is paid automatically through your bank account, you’ll spend less time paying bills.
Convenient — no checks, no stamps
Ensures that your bill is always paid on time — even when life gets hectic
Keeps your payment safe and secure
You’ll continue to receive a monthly statement from PGE, with plenty of time to review it before it’s due. On the due date, the payment will be automatically deducted from your bank account. If you have a question, just give us a call.
When you first apply, continue to pay your bills until you receive a statement that says “Do Not Pay.” That’s how you know Auto Pay is paying your PGE bill for you.
Equal Pay
Make budgeting easier: Pay the same amount each month.
A typical electric bill can experience some dramatic ups and downs, as electricity needs change during the year. PGE’s Equal Pay option evens out your monthly bill so you make the same payment every month.
Once a year, we estimate your annual electricity use based on what you’ve used in the past. We divide that annual use by 11 to calculate your monthly Equal Pay amount.
Because your energy use can change over time, we give you a month every year to “catch up,” in which you pay the difference between what you’ve already paid for the year and what you’ve actually used.
If you used less than estimated, you’ll get a credit for future bills in your catch-up month, and if you used more, you’ll have an amount due.
We also review your account every four months to compare your Equal Pay amount to your actual use and adjust your Equal Pay amount if needed. These adjustments help you avoid a large overpayment or underpayment, so you should have only a small bill or credit in your catch-up month.
For more information, see our Equal Pay FAQ.
Your Equal Pay amount is an estimate based on past use. So it’s a good idea to look at your bill each month to compare your actual use to the Equal Pay amount and make sure they are similar.
You can also track any differences throughout the year on the back of your bill, on the line labeled “Equal Pay Payoff Balance.” While it’s normal to have some monthly differences, if you notice big shifts in your energy use, give us a call.
If you’re a residential customer, and your account is current, you can enroll in Equal Pay today.
Call us at 503-228-6322 Monday through Friday, from 7 a.m. to 7 p.m.
Choose Your Due Date
Your bill due when it works best for you.
Request a billing due date that fits with your cash flow. It's a program that works well for those on a fixed income or whose paychecks come at specific times during the month. For example, you can request a due date three days after you receive your paycheck.
When you switch to Choose Your Due Date, your first bill will cover either a longer or shorter time period to allow for the schedule adjustment, and therefore may be a little higher or lower than your typical bill.
Your due date will not take effect until next month's bill.
You must be current on your account (zero balance). Customers with time-payment arrangements or medical certificates who are current on their accounts are also eligible.
Sign in to choose your due date.
Work with Multiple Accounts
Options to manage payments when you have multiple PGE business accounts.
If you have a number of properties or facilities, you can streamline transactions for multiple accounts. Just enroll or sign in to:
Create Account Groups: Organize accounts for easy viewing and analysis. Each person can create unique groups without impacting accounts.
View & download bills: Access summary bill for all accounts and bills by account and meter number. Download billing costs and usage for any group.
Make One-check payments: Use just one check to pay up to 1,000 account bills. This works best if all your bills are due around the same time of the month.
With EDI (Electronic Data Interchange), invoices and payments are transferred electronically between your company and PGE. Your account data is transmitted and processed in minutes – with no human intervention. Get Started with EDI.
Life is busy, and we want to make it easier for you to do business with us. The PGE app for Android and iPhone is the simplest way to pay a bill, report an outage, and customize alerts.
PGE employees will never ask you for payment information over the phone.