PGE launches new Income-Qualified Bill Discount program

Apr. 18, 2022

New program is first of its kind for large, investor-owned utilities in Oregon

Portland, Ore. (April 18, 2022) — Starting today, PGE is offering income-qualified customers a new program that provides a 15-25% discount on their energy use. The first of its kind for large, investor-owned utilities in Oregon, PGE developed this program in partnership with community stakeholders. The program is designed to result in a meaningful reduction in energy bills for income-qualified customers, alleviating hardship and providing easier, more affordable access to reliable power.

Ease of enrollment (see below) is central to the program’s design. To enroll, customers need to provide identifying information as well as their household size and income. Customers with an annual gross household income at or below 60% of Oregon's median family income are eligible for participation in the discount program.

Creation of this program was made possible by the passage of House Bill 2475 in 2021, legislation which PGE supported. Within the first year, PGE expects about 40,000 customers to participate, expanding to 120,000 within five years.

To enroll, eligible customers can sign up

  • Online at

  • By calling PGE’s Customer Service at 503-228-6322. Teams are ready to assist in more than 200 languages.

About Portland General Electric Company
Portland General Electric (NYSE: POR) is a fully integrated energy company based in Portland, Oregon, with operations across the state. The company serves approximately 900,000 customers with a service area population of 2 million Oregonians in 51 cities. PGE owns 16 generation plants across Oregon and other Northwestern states and maintains and operates 14 public parks and recreation areas. For over 130 years, PGE has delivered safe, affordable and reliable energy to Oregonians. Together with its customers, PGE has the No. 1 voluntary renewable energy program in the U.S. PGE and its 3,000 employees are working with customers to build a clean energy future. In 2020, PGE, employees, retirees and the PGE Foundation donated $5.6 million and volunteered 18,200 hours with more than 400 nonprofits across Oregon. For more information visit

For media inquiries, contact:

Allison Dobscha, Portland General Electric