Business Start Service Checklist

Make sure you have everything you need to get started

To start new electric service for your business, call us at 800-822-1077 between 7 a.m. and 6 p.m., Monday through Friday.

You can start service as a sole proprietor or as a registered general business. 

Review the checklist for your business before you call.

Sole Proprietor

  • Service address or meter number
  • Contact Information: Mailing address, phone number, and email
  • Social Security number or driver license number
  • Start date of service

General Business

  • Service address or meter number
  • Contact Information: Mailing address, phone number, and email
  • Your business name as it appears in the Oregon Secretary of State business registry
    (Note: To include an Assumed Business Name or a Doing Business As name, a registered legal entity must be designated)
  • Federal tax ID number
  • Start date of service

Business Start Service FAQ

Why is my garage billed at a commercial rate?

If your garage is metered separately, it’s possible that it does not meet the requirements to be considered residential.

A residential dwelling must have permanent facilities for sleeping, bathing and cooking. Residential rates apply to single-family dwellings, apartments, mobile homes and houseboats.

Commercial rates apply to extra facilities (such as garages, water wells, shops or barns) used for storage, hobbies or business purposes without the facilities mentioned above.

What is the Oregon Secretary of State Business Registry?

The Oregon Secretary of State Business Registry is a way to announce to the public and other businesses who is doing business under the registered name.

How does PGE determine the deposit amount?

The deposit is equal to two months’ average billing at the service address. 

For example, if you operate your business year-round and use an average of $100 worth of electricity per month, the deposit amount would be $200.

Can I change from a sole proprietor to a general business account (or general business to sole proprietor)?

Yes, we are happy to help make this change. 

We will apply any deposit assessed on the original account to your final balance. If there is a remaining credit, it may be refunded. We would then assess a deposit on the new account.

Are there any alternatives to a cash deposit?

Business customers can provide an irrevocable letter of credit from a bank or a surety bond from an insurance company.

These alternatives are recommended only for deposits of more than $1,000, as they may not be cost-effective for smaller amounts.

Once we receive and accept your irrevocable letter of credit or surety bond, we will credit your cash deposit to your account.

Does my deposit earn interest?

Yes, your cash deposit earns interest at a rate established by the Oregon Public Utility Commission. 

We will credit the interest to your account annually. When the deposit is no longer required, interest is prorated and applied to the account.

When is the deposit refunded?

One year after your deposit is paid in full, if your account is current, in good standing, and your business meets our credit criteria, we’ll apply the deposit amount with interest to your account.

What services are available for my business?

We offer several services to help you manage your account more easily:

  • Paperless Bill – Get a monthly email notice, plus secure online access to archived bills.
  • Auto Pay – Set up payments to be completed automatically.
  • Equal Pay – Opt into this program to even out your bill fluctuations. This is often is a good option for smaller businesses and non-profits with 12 or more months of billing history.
  • Preferred Due Date – Request a due date that works best for you.
  • Choose Renewable – Make your business greener with one of our clean and renewable energy options.