Connect with Us
We're here to help
Customer Service: 503-228-6322 or 800-542-8818. Representatives are available from 7 a.m. to 7 p.m., Monday through Friday. Our customer service advisors can assist you in 200+ languages.
Customer Service: 503-228-6322 or 800-542-8818. Representatives are available from 7 a.m. to 7 p.m., Monday through Friday. Our customer service advisors can assist you in 200+ languages.
Billing & Payments
If you would like to make payment arrangements or if you have received a disconnect notice, please call PGE Customer Service at 800-542-8818.
Mail payments to:
PGE P.O. Box 4438 Portland, OR 97208
Claims
If you've had property damage associated with the loss of power, learn about what we cover and how to file a claim.
Help Topics
Check out our Help Topics to find answers to your questions.
We speak your language
Hablamos su idioma.
Nuestros asesores del Servicio al Cliente pueden ayudarlo en más de 200 idiomas. Llámenos al 800-542-8818.
Мы говорим на вашем языке.
Наши консультанты говорят на более чем 200 языках и всегда рады вам помочь. Звоните по номеру 800-542-8818.
Chúng tôi nói ngôn ngữ của quý vị.
Các tư vấn viên dịch vụ khách hàng của chúng tôi có thể hỗ trợ quý vị bằng hơn 200 ngôn ngữ khác nhau. Hãy gọi cho chúng tôi theo số 800-542-8818.
我們能夠使用您的語言。
我們的客戶服務顧問可使用 200 多種語言，為使用不同語言的客戶提供幫助。請致電 800-542-8818 聯絡我們。
我们能够使用您的语言。
我们的客户服务顾问可使用 200 多种语言为您提供帮助。请致电 800-542-8818 联系我们。
.إننا نتحدث بلغتك
.خدمات خود را به زبان شما ارائه میدهیم
お客様の言語で対応します。
当社のカスタマーサービス担当者は200以上の言語に対応しています。当社（800-542-8818）までお電話ください。
저희는 언어 서비스를 제공해 드립니다.
저희 고객 서비스 상담원들이 200여 개 이상의 언어 구사로 도움을 드릴 수 있습니다. 800-542-8818번으로 전화하세요.
Oñnor zubanot añara hotá hooi.
Añarar kasthómar kedmot olla mocuwara douya ókkol oñnore 200+ zubanot modot goribo. 800-542-8818 nombór ot añarare kol do.
Waxaan ku hadalnaa luuqadaada.
La taliyaasheena adeegga macaamiishu waxay kugu caawin karaan 200+ oo luuqadood. Nagasoo wac 800-542-8818.
Tunaielewa lugha yako.
Washauri wetu kwa wateja wanaweza kukusaidia kwa lugha zaidi ya 200. Tupigie simu kwa 800-542-8818.
If the department you wish to reach is not listed below, please call 503-464-8000.
PGE Headquarters 503-464-8000 Community Affairs 503-464-8599 Corporate Communications 503-464-8949 Corporate Social Responsibility 503-464-8599 Deaf and Hard of Hearing Phone Line 800-735-2900 Economic Development 503-464-7694 Employment Verifications Faxed requests only: 503-464-2951 For more information call: 503-464-7250 Energy Expert Hotline 800-722-9287 7 a.m. - 6 p.m., Mon. - Fri. Electricity Service Suppliers (For Direct Access Operations) 866-377-0411
Ethics & Compliance
503-464-7091
24-hour confidential hotline: 866-384-4277
Or visit the EthicsPoint website 
.
Free Smart Thermostat Program
800-235-0578
Human Resources
503-464-7250
Locate Underground Wires
(Oregon Utility Notification Center)
503-246-6699 or 800-332-2344
Media Relations
503-464-8444
New Construction and Inspection
(Service Coordination)
503-323-6700 or 800-542-8818
Report Electricity Theft
800-962-8184 (24 hours)
Or email the Energy Recovery Unit (strictly confidential)
Report a Streetlight Out
503-464-7777 or 800-544-1795
Or use the Report a Streetlight Problem form.
Tree Trimming
503-736-5460
Moving made easier
It’s easy to start, stop or move your PGE service online.
PGE mobile app
Life is busy, and we want to make it easier for you to do business with us. The PGE app for Android and iPhone is the simplest way to pay a bill, report an outage, and customize alerts.
Register online
Going digital gives you more options for easily managing your account.