Current election window
You must complete the Open Enrollment form between 2 p.m. Nov. 15 and 5 p.m. Nov. 22 if any of the following apply:
- You stayed on PGE’s standard service price for 2019 and you want to switch to an alternate pricing plan for 2020.
- You were on an alternate pricing plan for 2019 and you want to switch to PGE’s standard service for 2020.
If none of the above apply, you do not have to complete the Open Enrollment form.
You can view our step-by-step instructions for completing the enrollment form during an election window.
Prior election window
The September election window concluded at 5 p.m., Sept. 30, 2019. If you left standard service pricing during the September election window, you will default to Daily pricing unless PGE receives a Direct Access Service Request.
What is it?
Depending on your organization’s management strategy, you may want to consider a market-based pricing plan.
You can choose:
- how long you want to be on a market-based plan
- who you buy electricity from
These choices can have a significant and long-term impact on your company’s future energy costs, so it’s important to have the information you need to make the best decision for your business.
Stay on PGE’s standard service. It’s open to all businesses within our service area and you don’t need to take any action or sign contracts to stay on it.
Choose market-based power for the short term. In November, you can opt to get electricity on the open market for as little as one year, through PGE’s Daily Market Pricing or through a third-party Electricity Service Supplier (ESS).
Choose market-based power for the long term. In September, you can opt to get electricity on the open market for three or five years* through PGE's Daily Market Pricing or through a third-party ESS. New load of at least 10 MWa can get a place in the queue for New Load Direct Access beginning April 15, 2019 at 8 a.m. (PST). Email PGE at firstname.lastname@example.org, and include your company’s name; requester’s name, title, and contact information; and a direct statement requesting to be placed onto the queue.
If you opt for market-based power, a transition adjustment will be added to your bill. Transition adjustments are different for each election window, and can be a charge or credit, depending on the market.
PGE’s Daily Market Pricing
Your prices are based on the Intercontinental Exchange Mid-Columbia (Mid-C) Daily on- and off- peak Electricity Firm Price Index (ICE-Mid-C Firm Index).
Prices will vary, as they reflect the supply and demand in the energy market.
Daily pricing information is available for a fee at theice.com and in other financial publications.
Direct Access through an ESS
On this option, you purchase power from a third-party ESS.**
These ESSs are registered to work with PGE:
- 3 Phases Renewables – 877-225-9802
- Avangrid Renewables, LLC – 855 329-6053
- Calpine Energy Solutions, LLC – 877-273-6772
- Constellation NewEnergy – 888-635-0827
- Shell Energy North America – 855-545-9222
They may contact you to offer their services.
Transmission and distribution fees, the public purpose charge and other standard fees regulated by the Oregon Public Utility Commission will still apply.
7 key questions to ask any supplier
Before you choose any energy company, compare offers to ensure the best option for your business, and make sure you’re comparing apples to apples when looking at rates. Start by asking any supplier:
- What is the total cost to my business, including price per kilowatt-hour delivered to my site, plus any fees, penalties or other charges?
- Are there minimum or maximum energy purchase restrictions?
- Can my price change, and if so, how will I be notified?
- Do I have to schedule power use ahead of time?
- What happens if at any point you aren’t able to meet my energy needs?
- What are my recourse options if something goes wrong?
- What can you offer to support my corporate sustainability goals?
*Depending on eligibility. See our FAQ or contact your PGE representative.
**PGE cannot guarantee the accuracy of ESS claims and their ability to serve load now or in the future.
How do I sign up?
How to sign up for market-based pricing
First, notify PGE of your intent during either a short-term or long-term enrollment window (see When do I sign up?).
Use the enrollment process specific to that window, and be sure to call your PGE representative if you need assistance.
If you elect to buy energy through a registered ESS, then your ESS must also file a Direct Access Service Request with PGE on your behalf, to officially enroll you as the ESS’s customer.
How to give an ESS access to your energy usage data
You can authorize PGE to provide 12 months of historical usage data to any ESS that requests this information.
You will need to provide your customer number (the 10-digit account number, which you can find on your bill) for the meters you would like to include.
Historical usage data will be released to any ESS that requests this information. This authorization will be in effect until you rescind it in writing.
You may either:
If you have previously sent PGE this form, you do not need to do so again.
How to return to PGE
If you chose short-term service from an ESS, you can either:
- Switch to PGE’s Daily Market Pricing option at any time, subject to the terms of your ESS agreement and PGE rate schedule requirements.
- Return to PGE’s standard service during the next November election window. The change will take effect the following Jan. 1.
If you chose long-term service from an ESS, your return to PGE is subject to the terms of the 3- or 5-year opt-out agreement.
If you are on PGE Daily Market Pricing and wish to return to standard service, complete the enrollment during the November window, and your return will be effective Jan. 1 of the following year.
When do I sign up?
Each year, there are several opportunities for you to sign up for market-based power. We call these “enrollment windows” or “election windows.”
You must enroll during one of these times. Which one you use depends on how long you want to be on market-based power.
September: long-term enrollment
Each September you can leave PGE’s standard pricing for either a fixed, three-year period or a minimum five-year period, effective Jan. 1 of the following year.
To qualify, each service point in the account must have a facility capacity of at least 250 kilowatts, and all accounts must aggregate to at least one average megawatt.
To enroll, please contact your PGE representative, or call the PGE Business Services team 800-822-1077.
If you choose the five-year option, and later wish to return to PGE’s standard service plan, you are required to give PGE at least three years’ notice so that we can account for your supply as part of our resource planning process.
November: short-term enrollment
Each November, you can leave PGE’s standard pricing for a one-year period, effective Jan. 1 of the following year.
Customers who choose to leave for this short-term option may return to standard service the following November.
Online enrollment is available in November. Forms will be posted on this page during the window.
February: remainder-of-year enrollment
If you miss the November window, we provide a second short-term election window in February for customers who wish to leave standard service for the remainder of that year. You cannot return to standard service during this window.
Online enrollment is available in February. Forms will be posted on this page during the window.