We're committed to providing you with safe and reliable energy. To support important grid upgrades and manage changing energy costs, prices will change beginning January 2025. We will have specific rate information at the end of 2024. En EspañolÂ
Upgrading the power grid to meet growing customer needs and protect against severe weather means making ongoing improvements. This includes moving power lines underground in areas at high risk for fires, replacing aging poles and wires, and adding more backup power with large-scale battery storage systems. These investments help protect the energy system and keep your power more reliable in periods of high demand, like during extreme heat or cold.
Here are some examples of the benefits these improvements are providing. For more details on our major projects, PGE Projects page.   Â
More underground power lines to improve safety and reliability
The Scoggins-Cherry Grove Underground Conversion project will provide year-round resilience from seasonal wildfire and winter storm damage by improving safety and reliability, and by reducing potential Public Safety Power Shutoff outages. It involves undergrounding nearly ten miles of overhead power lines and adds to the nearly 17,000 miles of lines we have already buried – more than 60% of our distribution lines.
System upgrades with smart technology to reduce outages and prevent damage
We are deploying an Early Fault Detection network to identify and fix equipment issues proactively, helping improve reliability and minimize outage time, such as in the Mt. Hood area, on a system that powers more than 10,000 customers.
We've installed nearly 400 smart devices – impacting about 200,000 customer so far – to prevent damage to our equipment that could lead to extensive outages. These devices also provide real-time grid information to enable faster restoration if outages do occur.
Our rapid fault location, isolation and service restoration program also uses smart protective devices to automatically restore power in the event of a fault or an outage. It can reduce outage time from hours to minutes.
New battery storage systems can provide backup power during outages and spikes in demand
The Constable, Seaside, Sundial and Coffee Creek battery energy storage projects help PGE deliver clean, low-cost, reliable power for up to four hours for about 425,000 homes.
These facilities are located near where people live and work, so they can be ready to use to keep the power on during emergencies.
Batteries offer flexibility by storing energy generated during periods of low demand, for use during periods of high demand, to keep costs low and the power flowing.
New wind generation makes energy more dependable and lowers energy costs
In its first ten months serving PGE customers, the Clearwater Wind Energy Center produced enough electricity to power the equivalent of 830,000 homes, or about half the number of homes in Oregon. This is especially helpful during periods of high energy use.
Our focus is on managing spending and keeping operating costs as low as possible. We are meeting the increased demand for energy and the need for infrastructure investments with the same number of employees year over year. We’ve implemented new technologies that result in efficiencies and savings, while our hard-working crews continue to focus on serving our customers safe and reliable power.
PGE has the privilege and responsibility to serve all customers in our area with safe, reliable and increasingly clean energy, while keeping prices as low as possible. Since investors provide upfront funding for improvements, costs can be spread over many years.
We work with regulators to ensure final rates are fair and reasonable.
As we make plans for necessary improvements, we request a rate increase with the Oregon Public Utility Commission. They conduct a public and transparent process called a rate review, where they examine the cost of operating the business, and investor returns, to set fair and reasonable prices. This model safeguards customers and enables PGE to maintain and improve the electric system, serve customer needs, and continue to deliver safe and reliable power both now and in the future.
We’re here to help everyone get access to the energy they need. There are many resources available to renters and homeowners — some are based on income eligibility and others are available to all incomes.